Dear Abdul, thank you for your feedback. Please rest assured that I have passed on your feedback to the Area Manager for that region. However, if you wish to discuss the matter further with our Professional Standards team please contact them at ps@loans2go.co.uk Thank you.
the guys in branch where great but the whole process takes far too long, especially for existing customers having to re[eat the same application process every time they get a new loan
Luke
Loans 2 Go
7 years ago
Hi Laura, sorry to hear you were dissatisfied with the speed of service provided. Please rest assured we will look into the reasons why we didn’t reach your expectations on this occasion. We really value customer feedback and your comments will be passed on to help improve our service. Thank you.
Easy to follow but a little longer winded seemed to take an age but would still recommend to others only disappoinment was I think I should have got am amazon gift voucher but didn't don't know if...
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Luke
Loans 2 Go
7 years ago
Hi James, let's see if we can resolve that issue with you right now! I can see you were eligible for an Amazon gift voucher so expect an email from our team very shortly. Thank you for using Loans 2 Go!.
TC
Trusted Customer
7 years ago
Thank you very much for your quick response to my query now to amazon for a bit of shopping once again thank you
Loans 2 Go is the trading name of Loans 2 Go Ltd; established over 20 years, we are an industry leader in the provision of alternative, affordable personal loans. Loans 2 Go continues to develop innovative approaches to lending, customer service and account management.
We provide loans with flexible terms to those seeking to find an alternative to more traditional forms of credit.
Nasze niezależne nagrody pozwalają wyróżnić najlepsze marki pod względem obsługi klienta. Zwycięzcy są wybierani na podstawie ocen otrzymanych od klientów.
W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.
Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
Loans 2 Go is the trading name of Loans 2 Go Ltd; established over 20 years, we are an industry leader in the provision of alternative, affordable personal loans. Loans 2 Go continues to develop innovative approaches to lending, customer service and account management.
We provide loans with flexible terms to those seeking to find an alternative to more traditional forms of credit.