Customer service is a down side to this company, they don't really seem to show any empathy. It comes across as though all they are interested in, is making the money. Lack of reply
Linwoods
Linwoods Health Foods
3 months ago
Hi Neha,
Thank you for taking the time to leave us a review. We鈥檙e very sorry for both the issue you experienced with your product and the delay in responding to your original message. We have now put additional measures in place to help prevent this type of delay from happening again, and we鈥檙e confident this was an isolated incident.
Now that the issue has been resolved, we hope the way it was handled reflects the high standard of service you have come to expect from Linwoods and, most importantly, shows how much we value you as a customer.
We truly appreciate your continued support and the fact that you have chosen to order directly from us on several occasions. Should you need any further assistance, please contact us at info@linwoods.co.uk.
Kind regards,
Linwoods
Recenzje produkt贸w
Linwoods
Linwoods Health Foods
3 months ago
Hi Neha,
We鈥檙e sorry to hear that the latest bag you purchased did not meet the standard you expect from Linwoods.
The oat husks (skins) are naturally removed during processing, but on rare occasions, some may remain and pass through our quality checks. We have investigated this issue and, thanks to your feedback, introduced an additional layer of checking to help prevent it from happening again.
We have also been in touch with you directly and hope the resolution provided reflects the high standard you expect from Linwoods Health Foods. As a valued customer, we want every experience you have with both our products and our service to meet that standard.
Kind regards,
Linwoods
Loved it. It made me feel better and it tasted very good. It was perfect for my daily smoothie and filled me up! I really enjoyed it and would 100% order it again.
Customer service is fantastic I'd messaged on Instagram and they came back to me that day with an email address, the email response was within the day also. From the first email communication was...
Linwoods Health Foods are a range of milled seed, nuts, berries & Overnight Oats which may help maintain a healthy heart, boost your energy and support a well-balanced diet and active lifestyle. Linwoods Health Foods are bursting with essential fatty acids, vitamins and minerals to help you go through life looking and feeling your best. Only the finest quality seeds, berries, nuts and cocoa are sourced from around the world to produce our natural, tasty and nutritious superfoods.
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W niezale偶ny spos贸b zbieramy recenzje dla firm, kt贸re z nami wsp贸艂pracuj膮. Nasza platforma zwraca si臋 tylko do zweryfikowanych kupuj膮cych, wi臋c mo偶esz mie膰 pewno艣膰, 偶e recenzje pochodz膮 od prawdziwych klient贸w.
Tylko klienci z dowodem zakupu mog膮 zostawi膰 recenzj臋 na Feefo. Dajemy tak膮 gwarancj臋, poniewa偶 kontaktujemy si臋 z kupuj膮cymi bezpo艣rednio po transakcji.
Sprawdzamy, czy recenzje pochodz膮 od prawdziwych klient贸w, dopasowuj膮c ich do poszczeg贸lnych sprzeda偶y lub transakcji. Zach臋camy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
Sprawdzamy, czy recenzje pochodz膮 od prawdziwych klient贸w, dopasowuj膮c ich do poszczeg贸lnych sprzeda偶y lub transakcji. Zach臋camy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
Linwoods Health Foods are a range of milled seed, nuts, berries & Overnight Oats which may help maintain a healthy heart, boost your energy and support a well-balanced diet and active lifestyle. Linwoods Health Foods are bursting with essential fatty acids, vitamins and minerals to help you go through life looking and feeling your best. Only the finest quality seeds, berries, nuts and cocoa are sourced from around the world to produce our natural, tasty and nutritious superfoods.