W jaki sposób zbierane są recenzje na Feefo?

W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.

Kto może zostawić recenzję na Feefo?

Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.

Jak weryfikujemy recenzje?

Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.

Jak radzimy sobie z fałszywymi recenzjami?

Feefo uniemożliwia zostawianie fałszywych recenzji, ponieważ do wystawienia opinii zachęcamy tylko zweryfikowanych kupujących.

Recenzje sprzedawcy Let's Insure | Recenzje dotyczące obsługi klienta sprzedawcy {{merchantUrl}} | Feefo

TC

Trusted Customer

7 years ago

Co Trusted Customer sądzi o Let's Insure:

An email with my account policy details would be nice I lost paper work

James Buesing

Let's Insure

7 years ago

Hi Brooke,
Thank you for taking the time to leave us a review.

I have passed this on to our Customer Care team and someone will be in contact soon to verify your email and postal address, so the paperwork can be resent.

Please note, when policy documents are emailed to customers, they are sometimes mistakenly sorted into the spam or trash folders. You may want to check these folders, as you paperwork may be there.

Warm regards,
James
Let’s Insure

Recenzje produktów

Data zakupu: 13/11/2017

0

TC

Trusted Customer

7 years ago

Co Trusted Customer sądzi o Let's Insure:

Thanks for being with you's

It's was good and fun

Recenzje produktów

Data zakupu: 06/03/2017

0

TC

Trusted Customer

7 years ago

Co Trusted Customer sądzi o Let's Insure:

Very friendly. Easy to understand. No language barrier. Very informed.

Recenzje produktów

Data zakupu: 20/10/2016

0

Wiarygodny klient

8 years ago

Unimpressed as they only wanted to sign me up.

They started the phone call with a statement of "we're not selling you anything today" but that's exactly what they were doing. They badgered me the whole time until I ended up signing up. This...

Przeczytaj więcej

Sally MacKenzie

Let's Insure

8 years ago

Hello,

Thank you for taking the time to leave us a review. I'm disappointed to hear that you are unhappy with the customer service you received last year.

We do value this type of honest feedback, as it helps us improve our products and services. I have passed your comments along to our Customer Care manager and have asked that someone call you as soon as possible to assist.

We will also have our Quality Assurance team review the call you received last year. We do not allow "pushy" sales tactics, and I apologise that the agent you spoke with came across this way. We will follow up with the agent if they are still with us, and may use the call to coach current and future staff.

If you are unable to take the Customer Care team's call, please feel free to contact us at your earliest convenience. We can be reached on 1300 355 355. You can also email customerservice@letsinsure.com.au to arrange for a member of our team to call you at a time that works best for you.

Warm Regards,

Sally

Let's Insure

Recenzje produktów

Data zakupu: 31/05/2017

2

Wiarygodny klient

8 years ago

happy with service

Recenzje produktów

Data zakupu: 11/10/2016

0

Wiarygodny klient

9 years ago

The 2 people that i spoke to were very respectful and explained everything

The 2 people that i spoke to were very respectful and explained everything clearly and made sure that i understood everything, and the offer that they made me was better than the one that i was...

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Recenzje produktów

Data zakupu: 06/10/2016

0

Wiarygodny klient

8 years ago

Top service

When I fell behind they were understanding and helped work out a plan which was beneficial for both .

Recenzje produktów

Data zakupu: 20/10/2016

0

Wiarygodny klient

8 years ago

So far - so good!

5 star because so far nothing has caused me stress. My funeral insurance was simple to set up, I am satisfied with the payment amounts, but, as I am still living and not yet 85, I cannot judge LET'S...

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Data zakupu: 14/10/2016

0

TC

Trusted Customer

8 years ago

Co Trusted Customer sądzi o Let's Insure:

Yes I would recommend to buy to others and I am quite happy with the service

Data zakupu: 18/10/2016

0

Wiarygodny klient

8 years ago

Good product and service...

Good product, meets my needs and when I've had to deal with them directly, its been smooth....

Data zakupu: 21/10/2016

0

Recenzje sprzedawcy Let's Insure

Let's Insure Accident CoverWięcej recenzji tego produktu - (13)Wyświetl stronę produktuGood to be with you guy's

Let's Insure Funeral CoverWięcej recenzji tego produktu - (353)Wyświetl stronę produktuOne of the cheapest for same deal.

Let's Insure Funeral CoverWięcej recenzji tego produktu - (353)Wyświetl stronę produktufair price, again happy with service

Let's Insure Funeral CoverWięcej recenzji tego produktu - (353)Wyświetl stronę produktuExtremely happy with my purchase

Let's Insure Easy Life InsuranceWięcej recenzji tego produktu - (123)Wyświetl stronę produktuIts what I wanted and it was easy

W jaki sposób zbierane są recenzje na Feefo?

Kto może zostawić recenzję na Feefo?

Jak weryfikujemy recenzje?

Jak radzimy sobie z fałszywymi recenzjami?