W jaki sposób zbierane są recenzje na Feefo?

W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.

Kto może zostawić recenzję na Feefo?

Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.

Jak weryfikujemy recenzje?

Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.

Jak radzimy sobie z fałszywymi recenzjami?

Feefo uniemożliwia zostawianie fałszywych recenzji, ponieważ do wystawienia opinii zachęcamy tylko zweryfikowanych kupujących.

Recenzje sprzedawcy JOY | Recenzje dotyczące obsługi klienta sprzedawcy https://www.feefo.com/reviews/joy-the-store | Feefo

Wyświetlono wszystkie recenzje: 10,690

Wiarygodny klient

5 years ago

Data zakupu: 16/12/2019

Excellent!

Recenzje produktów

susan Kay

5 years ago

Data zakupu: 13/12/2019

Co susan Kay sądzi o JOY:

Nice quality affordable clothes

Prompt to post my parcel and customer service is excellent

Recenzje produktów

Wiarygodny klient

5 years ago

Data zakupu: 11/12/2019

Delivered exactly as described. Great value in sale.

Customer Services

JOY

5 years ago

Thank you for the lovely review!Have a very Merry Christmas :) JOY x

Recenzje produktów

Wiarygodny klient

5 years ago

Data zakupu: 08/12/2019

Disappointing online order

Delivery etc was good, but I regret ordering online. The scarf and gloves I received were poor quality and disappointing, and I’m particularly sad they’re a Christmas present for someone and it’s too...

Pokaż wszystkie

Customer Services

JOY

5 years ago

Thank you for your feedback. The design of the scarf has contrasting colours on each side - this is not a fault and it is displayed online. If any of your items are faulty, you can email us at contactus@joythestore.com with any pictures of the faulty items and a member of our e-commerce team will be more than happy to look into that for you. Wishing you a happy festive season. JOY x

Wiarygodny klient

5 years ago

I’m not sure where in the above I said contrasting colours were a problem? To be specific about how the quality was not what I expected, the pictures online display a sharp contrast between the two colours and the wavy lines whereas in reality the two colours of the design bleed into each other, and the wavy line is only on one side of the scarf. The back of the scarf is plain and doesn’t feature the wavy lines at all. I’ve just been back to your website to double check the listing and this is definitely not shown. Quite frankly the scarf looks like I bought it for a fiver from the market. They are not faulty just poor quality and I would recommend buying in person, not trusting the website listings.

Customer Services

JOY

5 years ago

Hi There I've passed along this feedback to our buying team. Again we're sorry you're unhappy, please pop these back to us using your free returns label and we can issue you a full refund. Have a lovely Christmas Joy x

Recenzje produktów

Leanne

Rugby

5 years ago

Data zakupu: 08/12/2019

Co Leanne sądzi o JOY:

Happy customer

The item arrived in good time, was exactly as described and of a good quality. Very happy recipient, very happy customer 👍

Customer Services

JOY

5 years ago

Thank you so much for such lovely feedback, we love having happy customers! JOY x

Wiarygodny klient

5 years ago

Data zakupu: 09/12/2019

Great t shirt, prompt delivery.

Customer Services

JOY

5 years ago

I am so glad you like your new shirt, I bet it looks amazing! Thankyou! JOY x

Recenzje produktów

Wiarygodny klient

5 years ago

Data zakupu: 06/12/2019

Beautiful clothes, good prices, reliable delivery, easy returns

Customer Services

JOY

5 years ago

Thank you so much for your lovely feedback. Wishing a Merry Christmas! JOY x

Wiarygodny klient

5 years ago

Data zakupu: 04/12/2019

Haven't received my purchase

Promised, on 6 Dec, next day delivery by the courier but I haven't received my purchased until now!

Customer Services

JOY

5 years ago

I am so sorry about this, I can confirm your order was shipped on Dec 5, 2019 4:52:19 PM which was the same day, however, we do not offer next day delivery on international orders as it can take up to 10-15 working days which is why it has got to you so late. Unfortunately, we have no control of the shipment once it has left the country. Kind Regards, JOY x

Wiarygodny klient

5 years ago

Data zakupu: 07/12/2019

Next day delivery don't work

Although I paid for a next day delivery I would got my dress two days later! The dress is beautiful and it was really well wrapped. So, it's 5 stars for the dress and three for the delivery service

Customer Services

JOY

5 years ago

Thank you so much for your feedback. I can only apologise for the delay in delivery at such a busy time of year- I will pass this information on. I really hope you like the dress :) Thank you! JOY x

Recenzje produktów

B H

Bristol

5 years ago

Data zakupu: 01/12/2019

Co B H sądzi o JOY:

Great purchase, really happy!

Great range of gifts. Website worked well and I bought an item in the Black Friday sales. Well packaged and speedy delivery. Would use again!!

Customer Services

JOY

5 years ago

Hello, Thanks for the great review! I am glad you like your new things and our services. Have a lovely Christmas! JOY x

Nie masz jeszcze zaproszenia do recenzowania?

Informacje o JOY

JOY offers unique women's and men's clothing and accessories that you won't find on the high street, plus an eclectic mix of fun and quirky gifts. Discover handpicked, individual brands including London label, Louche - available exclusively at JOY.

Pokaż wszystkie

02070911850

10-11 Bishop's Terrace, London, Greater London, SE11 4UE, United Kingdom

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Recenzje sprzedawcy JOY

Louche Cecile Balloon Sleeve Top SilverWięcej recenzji tego produktu - (3)Wyświetl stronę produktuBought as a gift - recipient loved it .

Small Desk Plate I'M A ******* ProfessionalWięcej recenzji tego produktu - (1)Wyświetl stronę produktuBought as a gift - recipient thought it was great and funny

Louche Cathleen Midi Bloom Tea Dress PinkWięcej recenzji tego produktu - (2)Wyświetl stronę produktuSuch a pretty dress, I've put it away for summer, but its nicely made and wearable, flattering style.

Louche Celeste Chenille Soft Scarf NavyWięcej recenzji tego produktu - (1)Wyświetl stronę produktuGorgeous soft and comforting material. Deep and rich blue colour.

Louche Magus ScarfWięcej recenzji tego produktu - (1)Wyświetl stronę produktuPoor quality one sided scarf. Would not recommend.

Louche Omar GloveWięcej recenzji tego produktu - (1)Wyświetl stronę produktuFunny but joke present, look like cheap Chinese product

Louche Martine Fortune Teller Shirt BlackWięcej recenzji tego produktu - (1)Wyświetl stronę produktuLovely T shirt.

Louche Luxe Yorba Sequin Dress BlackWięcej recenzji tego produktu - (1)Wyświetl stronę produktuAmazing dress! Super cute

W jaki sposób zbierane są recenzje na Feefo?

Kto może zostawić recenzję na Feefo?

Jak weryfikujemy recenzje?

Jak radzimy sobie z fałszywymi recenzjami?