Company contacted me personally to resolve my own mistakes with the address which was extremely kind. Also stocked an item I was finding it hard to get. Definite kudos for them.
Recenzje produktów
Data zakupu: 25/08/2010
0
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Wiarygodny klient
15 years ago
Excellent, interesting range, different to other websites. Quick delivery.
Lovely range of clothes, reasonably priced. Beautifully packaged.
Only negative was that I ordered a sale item online, but the item was not available, this should have been updated on the website and...
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JOY
JOY
15 years ago
It's great to read your feedback here Natalie! This helps us greatly to improve our service. Thank you very much. We are currently investigating into the best way to resolve problems such as yours. In accordance with this we are looking over our website for any misinformation and correcting it as soon as we find it. I do apologize for any inconvenience this has caused you.
Ewa
JOY
I was impressed with the quick turn around of booking the item, to it arriving. My only negative would be, when returnig things, that maybe an email of confirmation would be good to receive, to...
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JOY
JOY
15 years ago
Many thanks for providing us with your valuable feedback. I am very happy to hear you have received your goods and promptly. I do apologize for not contacting you the moment your parcel arrived with us. We have currently upgraded our service and are contacting all of our customers once we have received their returned items.
Ewa
JOY
I have to say I am a pretty unsatisfied customer - having ordered 2 dresses, one was sent in the wrong size, and it took a long time for the correct one to arrive (staff I spoke to were always...
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JOY
JOY
15 years ago
Allow me to offer my sincere apologies. I shall be contacting you shortly in regard to this matter.
Ewa
JOY
The jacket was not as nice as we thought it would be from the picture. We would not order from Joy again.
JOY
JOY
15 years ago
Here at JOY we always strive to fulfill our customer's needs. We are sorry to hear that your experience with JOY was not satisfactory. If I can be of any further help in this matter, please do not hesitate to contact me.
Ewa
JOY
Recenzje produktów
Data zakupu: 19/08/2010
0
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Wiarygodny klient
15 years ago
Easy to use, very attentive, friendly and helpful custom service
Thanks so much for your feedback. It's great to hear from happy customers - this dress is one of our favourites too!
Thanks again & enjoy shopping with JOY in the future.
Recenzje produktów
Data zakupu: 15/08/2010
0
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Wiarygodny klient
15 years ago
It's a nice shop with pretty clothes which you can't find elsewhere.
JOY offers unique women's and men's clothing and accessories that you won't find on the high street, plus an eclectic mix of fun and quirky gifts.
Discover handpicked, individual brands including London label, Louche - available exclusively at JOY.
W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.
Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
JOY offers unique women's and men's clothing and accessories that you won't find on the high street, plus an eclectic mix of fun and quirky gifts.
Discover handpicked, individual brands including London label, Louche - available exclusively at JOY.
