Very disappointed as we purchased furnature and cover and only furnature delivered. Then told cover not available for a month this is not acceptable should have been told this at time of purchase. We...
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Dave
JB Furniture
3 years ago
Hi Robert,
Thanks for taking the time to give feedback, we're also very disappointed to hear you're not happy. We do however hope you're happy with your Monterey 4 seat dining set along with the excellent service given in store and by our delivery team. At the point of sale our stock system advised the covers you needed were in stock but unfortunately our supplier delivered the incorrect to covers, an error that should have been spotted at our end but wasn't. A new batch of covers have been ordered and you have been advised correctly of a month long delivery timescale and of course the offer of a refund for the cover still stands if you are unable to wait. We hope you enjoy your new furniture.
Data zakupu: 07/07/2023
3
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LB
Lynn Bell
Zweryfikowano przez Feefo
3 years ago
Co Lynn Bell sądzi o JB Furniture:
Extremely helpful in every aspect of the purchase from providing measurements to delaying delivery until garden work completed.
Dave
JB Furniture
3 years ago
Hi Lynn,
Thanks for your 5 star rated review. We're delighted to hear you're happy with your new Kingston corner set along with the overall helpful service given by our sales and delivery teams. We hope you enjoy your new garden furniture.
Data zakupu: 07/07/2023
0
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RD
Richard Dalton
Zweryfikowano przez Feefo
3 years ago
Co Richard Dalton sądzi o JB Furniture:
Great choice of furniture all good quality and prices to suit various budgets. Delivered when required. Helpful staff.
Dave
JB Furniture
3 years ago
Hi Richard,
Thanks for taking the time to write a 5 star rated review. We're really pleased you enjoyed your visit to store and you're happy with your new Oxford 2 seat sofa set which we hope you enjoy for many years to come.
The staff at the store were courteous & knowledgeable. The ordering & organising of the delivery was efficient.
Steve , the delivery driver, phoned beforehand & was very cheerful & helpful in...
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Dave
JB Furniture
3 years ago
Hi C,
Thanks for your 5 star rated review. We're thrilled to hear you're happy with your Kingston corner along with the excellent service you received in store and from our delivery driver. We hope you enjoy your new garden furniture for many years to come.
Recenzje produktów
Data zakupu: 26/06/2023
0
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NA
Neil Ashwell
Zweryfikowano przez Feefo
3 years ago
Co Neil Ashwell sądzi o JB Furniture:
Huge selection of quality garden furniture for all budgets, great staff on hand in shop - Nic and Lesley - who can answer all questions and advise to help the choice, delivery was superb. Shopping as...
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Dave
JB Furniture
3 years ago
Hi Neil,
Thank you so much for taking the time to write such a positive 5 star rated review. We're delighted to hear you enjoyed your visit to store having a look at our huge garden and conservatory furniture ranges and that our staff were on hand to help and advise. We hope you enjoy your new Cape furniture for many years to come.
Recenzje produktów
Data zakupu: 01/07/2023
0
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Wiarygodny klient
Zweryfikowano przez Feefo
3 years ago
Excellent and fast service service from this company. Had a small issue which was immediately sorted. Would not hesitate to use again.
Dave
JB Furniture
3 years ago
Hi B,
Thanks for your 5 star rated review. We're really pleased to hear you're happy with your new Monterey 2 seat sofa set and Lichfield parasol which we hope you enjoy for many years to come.
I've already sent a review about coming to the shop, and gave a high rating.
Now I would rate the people who delivered, Jigsaw. They were very efficient
taking away all the wrappings and placing the...
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Dave
JB Furniture
3 years ago
Hi Brian,
Thank you so much for your 5 star rated feedback, we really appreciate both your reviews. We'll forward your kind comments about Jigsaw to there team leader. We hope you enjoy your new Opera conservatory furniture for many years to come.
Great product, wide choice and excellent communication, they kept us informed about delivery every step of the way.
Dave
JB Furniture
3 years ago
Hi Julie, Thanks for your 5 star rated review. We're really pleased to hear you're happy with your new Monterey recliner set along with the excellent overall service you received from both our sales and delivery teams. Enjoy your new furniture.
The young assistant lead us to the type of furniture we requested and left us to browse adding if we require any help she will be at her desk we approached her for help and she was of great...
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Dave
JB Furniture
3 years ago
Hi B,
Thank you so much for taking the time to write a review. We're really pleased to hear you found what you were looking for and our staff were able to assist and advise accordingly. Early delivery is always a bonus. We hope you enjoy your new Madrid chairs for many years to come.
Very friendly staff knowledgeable about their product offerings. They didn’t put you under pressure to buy but offered option after option to suit your budget.
Dave
JB Furniture
3 years ago
Hi David,
Thank you so much for taking the time to write such a positive review. We're thrilled to hear you enjoyed your visit to store and our friendly store were able to help. Enjoy your new parasol.
Nasze niezależne nagrody pozwalają wyróżnić najlepsze marki pod względem obsługi klienta. Zwycięzcy są wybierani na podstawie ocen otrzymanych od klientów.
W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.
Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
