W jaki sposób zbierane są recenzje na Feefo?

W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.

Kto może zostawić recenzję na Feefo?

Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.

Jak weryfikujemy recenzje?

Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.

Jak radzimy sobie z fałszywymi recenzjami?

Feefo uniemożliwia zostawianie fałszywych recenzji, ponieważ do wystawienia opinii zachęcamy tylko zweryfikowanych kupujących.

Recenzje sprzedawcy itravel2000.com | Recenzje dotyczące obsługi klienta sprzedawcy {{merchantUrl}} | Feefo

Wyświetlono wszystkie recenzje: 59,717

Wiarygodny klient

11 years ago

Great and Easy

Always a great and easy experience booking will itravel2000.com. Will use again.

Wiarygodny klient

11 years ago

Polite courteous representative

Wiarygodny klient

11 years ago

CUBA

I was treated as always with the up most respect . As always THANKS!!!!

Wiarygodny klient

11 years ago

I was very disappointed with the rooms given. I had sent an email out on…

I was very disappointed with the rooms given. I had sent an email out on April 25th and did not get a reply. The room was noisy. Became sick. Had to sleep with AC on Could not open door because of...

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Wiarygodny klient

11 years ago

family vacation

Excellent customer service

Wiarygodny klient

11 years ago

Your call centre booking experience

Very good!

Wiarygodny klient

11 years ago

Good to bad

I booked with an agent who said she had been there for a long time. I have booked my trips with Itravel2000 for many years because of small incentive and the assurance of knowing there is someone to...

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Customer Care

itravel2000.com

11 years ago

Thank you very much for your feedback. We regret to hear that your experience booking with us not what you expected. We strive to offer our customers the very best in service and are truly sorry that wasn’t what you feel you received. We are continually making changes in order to improve our offering and your feedback will be used as part of that. Each and every concern that you have raised will be looked into and measures will be taken as needed. Regards Customer Care

Trusted Customer

Ottawa

11 years ago

Co Trusted Customer sądzi o itravel2000.com:

Dissapointed

Very dissapointed in the costumer service department. Very hard to get in contact with them when issues arise. Instead of calling back they send you an email, with no way of returning information....

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Customer Care

itravel2000.com

11 years ago

Thank you very much for your feedback. We regret to hear that your experience booking with us not what you expected. We strive to offer our customers the very best in service and are truly sorry that wasn’t what you feel you received. We are continually making changes in order to improve our offering and your feedback will be used as part of that. Upon further reviewing your file, we noticed that we refunded your card for $150.00 as part of best price guaranteed promotion. Hoping that you will allow us another opportunity to serve your future travel needs. Regards Customer Care Team

Trusted Customer

11 years ago

Yes I was refunded 150$ as part of the best price guarantee. My issue is with the price drop guarantee from a trip in January. One of your agents was suppose to register me and even confirmed that I was eligible for this and said that I would receive to difference in the mail. Instead I receive an email saying I won't be getting it after 4 plus months of inquiring. The 150$ received from best price guarantee has nothing to do with the other. Please don't make it sound like you have done me any favors as I also was the one fitting to get that too...

Wiarygodny klient

11 years ago

Great service

Customer service was very helpful, they answered all my questions the 4 times I called! Will boom with them again.

Wiarygodny klient

11 years ago

laughlin Nevada

Great. Fast and easy.

Nie masz jeszcze zaproszenia do recenzowania?

Feefo Trusted Service Awards

Nasze niezależne nagrody pozwalają wyróżnić najlepsze marki pod względem obsługi klienta. Zwycięzcy są wybierani na podstawie ocen otrzymanych od klientów.

Czym są nagrody Trusted Service Awards dla najlepszego usługodawcy

Dlaczego warto ufać recenzjom na Feefo?

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