Ashley has been a key contact when we booked our recent trip. Her helpful advice, demeanor and service was amazing. She was able to coordinate adding another passenger to our trip and has kept us...
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Trusted Customer
11 years ago
Co Trusted Customer sądzi o itravel2000.com:
Booked by telephone for April 6 departure
I normally book our travels online, however, this year we were required to do a telephone booking since we now have two kids under 1.
This experience was horrendous. It was difficult because the...
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Customer Care
itravel2000.com
11 years ago
Thank you very much for your feedback. We regret to hear that your booking experience with us not what you expected. We strive to offer our customers the very best in service and are truly sorry that wasn’t what you feel you received. We are continually making changes in order to improve our offering and your feedback will be used as part of that. Please feel free to email us directly at customerservice@itravel2000.com if you’d like to discuss further.
Regards
Customer Care Team
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Trusted Customer
Newmarket
11 years ago
Co Trusted Customer sądzi o itravel2000.com:
Exceptional Service
I've been booking with Itravel for years and I'm always satisfied with the service but my recent agent went above and beyond to give us an excellent trip experience and everything was perfect from...
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Wiarygodny klient
11 years ago
US Airways/American Airlines - worst customer service EVER
They were the worst customer service oriented airline I have ever flown with. Yes weather may have been an issue early on but the lack of communication to the passengers wanting to get to their...
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Customer Care
itravel2000.com
11 years ago
Thank you very much for your feedback. We regret to hear that your experience with the airline was not what you expected. We can understand how frustrating it is when a flight is being delayed. We apologize about the inconvenience that was caused.
Regards,
Customer Care Team
Customer Care
itravel2000.com
11 years ago
Hello,
We have sent you an email to the address provided. Upon reading over the correspondence we ask that you take this opportunity to re-rate us on our service provided via the options below.
Thank you for your comments and time, it is greatly appreciated.
Regards,
Customer Care Team
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Wiarygodny klient
11 years ago
great service
0
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Wiarygodny klient
11 years ago
girls trip to Punta Cana
Everything went well with our booking as It was our first sisters trip.
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Wiarygodny klient
11 years ago
Good Customer Service
I booked it with Itravel and am happy with the service and follow up with the agent
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Trusted Customer
Cape Breton, NS
11 years ago
Co Trusted Customer sądzi o itravel2000.com:
Excellent service!! We have been using ITravel2000 for several years now and never have any…
Excellent service!! We have been using ITravel2000 for several years now and never have any issues or problems booking our vacations! Would and have recommended to everyone travelling.
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Trusted Customer
11 years ago
Co Trusted Customer sądzi o itravel2000.com:
Last time booking with itravel2000
Refuse to meet my request, hung up on and never called back after leaving a voicemail email with the a supervisor.
Customer Care
itravel2000.com
11 years ago
Thank you very much for your feedback. We strive to offer our customers the very best in service and are truly sorry that wasn’t what you feel you received. We are continually making changes in order to improve our offering and your feedback will be used as part of that. Please feel free to email us directly at customerservice@itravel2000.com if you’d like to discuss further.
Regards,
Customer Care Team
1
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Wiarygodny klient
11 years ago
Excellent service from attendant during my booking.
Excellent service from attendant during my booking.
Founded in 1994, itravel2000.com is one of Canada’s largest independent travel companies and the nation’s trusted source in travel. With a mandate to offer clients best-in-class customer service, itravel2000.com provides Canadians with exceptional value complemented by the broadest range of travel options, including flights, hotels, vacation packages, cruises..
Nasze niezależne nagrody pozwalają wyróżnić najlepsze marki pod względem obsługi klienta. Zwycięzcy są wybierani na podstawie ocen otrzymanych od klientów.
W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.
Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
Founded in 1994, itravel2000.com is one of Canada’s largest independent travel companies and the nation’s trusted source in travel. With a mandate to offer clients best-in-class customer service, itravel2000.com provides Canadians with exceptional value complemented by the broadest range of travel options, including flights, hotels, vacation packages, cruises..