My service was fantastic and the gentleman was very informative and friendly.
My service was fantastic and the gentleman was very informative and friendly.
0
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Trusted Customer
Smiths Falls,ont
11 years ago
Co Trusted Customer sądzi o itravel2000.com:
Business Class vs Economy
My last trip was to Huatulco Mexico and was promoted as a business class flight which turned out to be a economy flight. Neither itravel2000 or Air Canada Vacations would take responsibility for this...
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Wiarygodny klient
11 years ago
quick and easy
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Wiarygodny klient
11 years ago
Explaining about the hotel names
just a bit confused with the booking for which resort. The agent never mentioned the name when she booked or asked me again . After got the confirmation I realized that wasn't the one I chose. But...
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Wiarygodny klient
11 years ago
best service ever!!
best service ever!!
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Wiarygodny klient
11 years ago
Recent trip to San Jose, USA
excellent experience, wonderful trip
Except when the return was cancelled, no one notified us, we saw it on the airline website, and that it was automatically re-booked.
All was great, thanks so...
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0
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Wiarygodny klient
11 years ago
I've always used Itravel2000 when booking vacations, and I've never experienced any problems, keep up…
I've always used Itravel2000 when booking vacations, and I've never experienced any problems, keep up the good work!
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Wiarygodny klient
11 years ago
Price Drop Protection
No longer available on many trips to Mexico. Free parking is not of interest to many travellers, who don't need it.. Booking early is no longer an advantage if PDP is not available. Looking at...
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Customer Care
itravel2000.com
11 years ago
Thank you very much for your feedback. We regret to hear that your experience booking with us not what you expected. We strive to offer our customers the very best in service and products and are truly sorry that wasn’t what you feel you received. We are continually making changes in order to improve our offering and your feedback will be used as part of that.
Regards
Customer Care Team
Wiarygodny klient
11 years ago
Your response still does not address the lack of Price Drop Protection on many trips to Mexico. Your response changes nothing.
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Trusted Customer
Sydney ns
11 years ago
Co Trusted Customer sądzi o itravel2000.com:
Trip to punts cama
Booked a trip to pints cana. The service received was excellent and I would not hesitate to use this agent again.
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Wiarygodny klient
11 years ago
improvement needed
The agent we booked through via phone was monotone and did not make us feel like he cared.
Customer Care
itravel2000.com
11 years ago
Thank you very much for your feedback. We regret to hear that your experience booking with us not what you expected. We strive to offer our customers the very best in service and are truly sorry that wasn’t what you feel you received. We are continually making changes in order to improve our service and your feedback will be used as part of that. Other than that, hoping that you were able to enjoy other elements of your vacation.
Best Regards,
Customer Care Team
Founded in 1994, itravel2000.com is one of Canada’s largest independent travel companies and the nation’s trusted source in travel. With a mandate to offer clients best-in-class customer service, itravel2000.com provides Canadians with exceptional value complemented by the broadest range of travel options, including flights, hotels, vacation packages, cruises..
Nasze niezależne nagrody pozwalają wyróżnić najlepsze marki pod względem obsługi klienta. Zwycięzcy są wybierani na podstawie ocen otrzymanych od klientów.
W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.
Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
Founded in 1994, itravel2000.com is one of Canada’s largest independent travel companies and the nation’s trusted source in travel. With a mandate to offer clients best-in-class customer service, itravel2000.com provides Canadians with exceptional value complemented by the broadest range of travel options, including flights, hotels, vacation packages, cruises..