The beach at the Jolly Beach Resort was the best on the island! All the people who worked at this property were absolutely amazing - the best in customer service of any place that I have travelled. ...
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Trusted Customer
Toronto, Ontario
11 years ago
Co Trusted Customer sądzi o itravel2000.com:
ITravel the Best to Book with!!
I booked my trip to Cuba with ITravel2000, and they where outstanding. My travel agent was with every step of the way. Every question I had was answered, every concern I had was dealt with in a...
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Trusted Customer
Milton Ontario
11 years ago
Co Trusted Customer sądzi o itravel2000.com:
EXPERIENCE With I TRAVEL
Great job as always at arranging my travel however when I was returning to Canada there was a mechanical probelsm with the flight home. I was despeate for help and called your office I was put on...
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Customer Care
itravel2000.com
11 years ago
Thank you very much for your feedback. We regret to hear that the flight you booked through us was not what you expected. We understand how upsetting it is when your flight is delayed and can understand your frustration. We apologize about the inconvenience this has caused.
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Customer Care
TC
Trusted Customer
11 years ago
You are not getting it!!! You did not wreck the plane you just did not call me back until the next day and your clerk failed to have a manager call me. You have a real problem listening to your customers. That is my concern.
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Wiarygodny klient
11 years ago
Great Service!
Received excellent service from itravel2000.com. Especially from Aileen R. Quick, efficient, friendly and knowledgeable. Thanks again for booking my wonderful vacation in Cuba!
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Wiarygodny klient
11 years ago
Club Paradiso - Dominion Republic
We specifically asked for 2 beds (2 women travelling together) and were put in a room with one bed. We had to UPGRADE and PAY THE DIFFERENCE in order to get 2 beds. They were not concerned at all. ...
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Customer Care
itravel2000.com
11 years ago
Thank you for your feedback. Please note that special requests are not guaranteed and are subject to availability. We regret to hear that the hotel was not able to accommodate your bedding request and apologize about the inconvenience this has caused.
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Wiarygodny klient
11 years ago
happy
excelent service
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Trusted Customer
Calgary Alberta
11 years ago
Co Trusted Customer sądzi o itravel2000.com:
Make sure you get your credit, otherwise they will give you a run-around!
Sadly, I have booked two trips with Itravel, first experience was great, however, second experience I had difficulties booking online, and received a phone call to book. No problems really, and I...
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Customer Care
itravel2000.com
11 years ago
Thank you very much for your feedback. We regret to hear that your experience booking with us not what you expected. We strive to offer our customers the very best in service and are truly sorry that wasn’t what you feel you received. We are continually making changes in order to improve our offering and your feedback will be used as part of that. Please email us directly at customercare@itravel2000.com and we will investigate this further. Rest be assured that if itravel2000 has offered you a credit, we will honor it provided that you qualify. Hoping that you will allow us to look into your file and serve your future travel needs.
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Wiarygodny klient
11 years ago
The rep I dealt with was very good and accommodating
The rep I dealt with was very good and accommodating
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Wiarygodny klient
11 years ago
Fabulous Service!
Booking our honeymoon was quick and easy!!
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Wiarygodny klient
11 years ago
Feedback on redemption of Price Drop Protection
We were so pleased that ITRAVEL2000 honoured it's promise to reduce the cost of this year's trip. The little perk that took nothing to monitor made us feel good.
Founded in 1994, itravel2000.com is one of Canada’s largest independent travel companies and the nation’s trusted source in travel. With a mandate to offer clients best-in-class customer service, itravel2000.com provides Canadians with exceptional value complemented by the broadest range of travel options, including flights, hotels, vacation packages, cruises..
Nasze niezależne nagrody pozwalają wyróżnić najlepsze marki pod względem obsługi klienta. Zwycięzcy są wybierani na podstawie ocen otrzymanych od klientów.
W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.
Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
Founded in 1994, itravel2000.com is one of Canada’s largest independent travel companies and the nation’s trusted source in travel. With a mandate to offer clients best-in-class customer service, itravel2000.com provides Canadians with exceptional value complemented by the broadest range of travel options, including flights, hotels, vacation packages, cruises..