Not as smooth sailing as usual - won't be doing this again!
Have booked many times with itravel, was not happy with service this time, some of which was out of the agents control but some was simply lack of attention to detail with incorrect names on our...
Przeczytaj więcej
Customer Care
itravel2000.com
11 years ago
Hello,
Thank you very much for your feedback. We regret to hear that the vacation you booked through us was not what you expected. We work closely with all of our supplier partners and will certainly pass on your comments to them, in addition to using your feedback to improve our overall product offering.
Regards,
Customer Care Team
0
Udostępnij
Wiarygodny klient
11 years ago
Flight from Orlando
Excellent service!
0
Udostępnij
Wiarygodny klient
11 years ago
SUNWING
Honestly, with the amount of business Sunwing gets, you would think that they would improve their service instead of getting worse.
Customer Care
itravel2000.com
11 years ago
Thank you very much for your feedback. We regret to hear that the vacation you booked through us was not what you expected. We work closely with all of our supplier partners and will certainly pass on your comments to them, in addition to using your feedback to improve our overall product offering. Please feel free to email us directly at customerservice@itravel2000.com if you’d like to discuss further.
Regards,
Customer Care
Customer Care
itravel2000.com
11 years ago
Hello,
We have sent you an email to the address provided. Upon reading over the correspondence we ask that you take this opportunity to re-rate us on our service provided via the options below.
Thank you for your comments and time, it is greatly appreciated.
Regards,
Customer Care Team
0
Udostępnij
Wiarygodny klient
11 years ago
We have been dealing with Mia on a wedding group. We have asked her to…
We have been dealing with Mia on a wedding group. We have asked her to make so many changes, from longer stays to upgraded rooms, adding people and she has handled it amazingly!! Fantastic, prompt...
Przeczytaj więcej
0
Udostępnij
TC
Trusted Customer
Toronto
11 years ago
Co Trusted Customer sądzi o itravel2000.com:
Best Hotel and Best service ever from my ticket agent
Awesome vacation...
Beautiful, hot and most welcoming...
K
0
Udostępnij
Wiarygodny klient
11 years ago
Ashley warren
Have dealt with Martino for 10 years and miss him but Ashley is carrying the torch for excellent service.
0
Udostępnij
TC
Trusted Customer
Walkerton, on.
11 years ago
Co Trusted Customer sądzi o itravel2000.com:
Everything was fast and the service was great
Everything was fast and the service was great
0
Udostępnij
Wiarygodny klient
11 years ago
fast and efficient
fast and efficient
0
Udostępnij
Wiarygodny klient
11 years ago
Everything is good except there is not "special request" box.
Everything is good except there is not "special request" box.
0
Udostępnij
Wiarygodny klient
11 years ago
Vegas Vacation
Ed was friendly and very helpful! I will definitely call on him again before booking my next holiday with ITravel2000.
Founded in 1994, itravel2000.com is one of Canada’s largest independent travel companies and the nation’s trusted source in travel. With a mandate to offer clients best-in-class customer service, itravel2000.com provides Canadians with exceptional value complemented by the broadest range of travel options, including flights, hotels, vacation packages, cruises..
Nasze niezależne nagrody pozwalają wyróżnić najlepsze marki pod względem obsługi klienta. Zwycięzcy są wybierani na podstawie ocen otrzymanych od klientów.
W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.
Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
Founded in 1994, itravel2000.com is one of Canada’s largest independent travel companies and the nation’s trusted source in travel. With a mandate to offer clients best-in-class customer service, itravel2000.com provides Canadians with exceptional value complemented by the broadest range of travel options, including flights, hotels, vacation packages, cruises..