although the customer service reps that i spoke with later CORRECTLY told me what my trip included and other relevant details, the rep i initially spoke with to book gave me information that was...
Przeczytaj więcej
Customer Care
itravel2000.com
11 years ago
Hello,
Thank you very much for your feedback. We will share your comments and the appropriate action taken. We do strive to offer the best in service and apologize if you feel you did not receive that.
Regards,
Customer Care
0
Udostępnij
Wiarygodny klient
11 years ago
usually Itravel has been amazing - not this time
We have booked many trips with Itravel and this experience was not the same unfortunately. The man who we dealt with on Valentine's day could not to save his life figure out how to spell our name...
Przeczytaj więcej
Customer Care
itravel2000.com
11 years ago
Hello,
Thank you for your feedback. We apologize that your booking experience was not as expected. We will share your feedback and the appropriate action taken. In regards to your Petro Points we will be sending you more information directly to your email address provided.
Regards,
Customer Care Team
0
Udostępnij
TC
Trusted Customer
Toronto
11 years ago
Co Trusted Customer sądzi o itravel2000.com:
Jimmy Singh was awesome a great help and very friendly .Will always use I travel…
Jimmy Singh was awesome a great help and very friendly .Will always use I travel for my vacations
0
Udostępnij
TC
Trusted Customer
TORONTO
11 years ago
Co Trusted Customer sądzi o itravel2000.com:
I FORGET THE GIRLS NAME BUT SHE WENT ABOVE AND BEYOND IN HER SERVICE. I WILL…
I FORGET THE GIRLS NAME BUT SHE WENT ABOVE AND BEYOND IN HER SERVICE. I WILL DEFINITELY BOOK THROUGH ITRAVEL AGAIN BECAUSE OF HER SERVICE.
0
Udostępnij
Wiarygodny klient
11 years ago
Price match guarantee is a lie
2 weeks before my trip, the price went down by $70 and they refused to refund the difference. Will not recommend
Customer Care
itravel2000.com
11 years ago
Hello,
Thank you for your feedback. Itravel2000's price drop protection promotion ended for new bookings made as of January 5, 2015. The pricing is subject to change and is controlled by the tour operators directly. We are sorry to hear this impacted your experience with us.
Regards,
Customer Care Team
0
Udostępnij
Wiarygodny klient
11 years ago
great service
0
Udostępnij
Wiarygodny klient
11 years ago
I thought overall it is good, however could be improved on follow up communication
I thought overall it is good, however could be improved on follow up communication
0
Udostępnij
TC
Trusted Customer
11 years ago
Co Trusted Customer sądzi o itravel2000.com:
Very Very happy with this travel agency!
The travel agency was very helpful to answer all my questions.
Everything on my trip went as planned. The sales agent was very
friendly with excellent communication skills. Would definitely book my...
Przeczytaj więcej
0
Udostępnij
Wiarygodny klient
11 years ago
It was great, no problems at all.
It was great, no problems at all.
0
Udostępnij
TC
Trusted Customer
Welland
11 years ago
Co Trusted Customer sądzi o itravel2000.com:
We had a great time on the past 2 trips book with I travel 2000
We had a great time on the past 2 trips book with I travel 2000
Founded in 1994, itravel2000.com is one of Canada’s largest independent travel companies and the nation’s trusted source in travel. With a mandate to offer clients best-in-class customer service, itravel2000.com provides Canadians with exceptional value complemented by the broadest range of travel options, including flights, hotels, vacation packages, cruises..
Nasze niezależne nagrody pozwalają wyróżnić najlepsze marki pod względem obsługi klienta. Zwycięzcy są wybierani na podstawie ocen otrzymanych od klientów.
W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.
Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
Founded in 1994, itravel2000.com is one of Canada’s largest independent travel companies and the nation’s trusted source in travel. With a mandate to offer clients best-in-class customer service, itravel2000.com provides Canadians with exceptional value complemented by the broadest range of travel options, including flights, hotels, vacation packages, cruises..