I like iItravel 2000 becouse they always has a good deals
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Wiarygodny klient
11 years ago
Excellent Service
attentive, efficient, knowledgable.
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Trusted Customer
11 years ago
Co Trusted Customer sądzi o itravel2000.com:
Mexico
Our agent did not return our phone calls. I felt like after they received our money, nothing else mattered!
Customer Care
itravel2000.com
11 years ago
Hello,
hank you very much for your feedback. We regret to hear that your experience booking with us not what you expected. We strive to offer our customers the very best in service and are truly sorry that wasn’t what you feel you received. We are continually making changes in order to improve our offering and your feedback will be used as part of that.
Regards,
Customer Care Team
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Wiarygodny klient
11 years ago
trip to punta cana grand bhaia turqusea principe
Worst vacation ever. At nights there were mosquitos in my room. the following night we had big cockroach's climbing on the walls. I made videos and took pictures of it and showed the receptionist....
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Customer Care
itravel2000.com
11 years ago
Hello,
Thank you very much for your feedback. We regret to hear that the vacation you booked through us was not what you expected; we work closely with all of our supplier partners and will certainly pass on your comments to them.
If possible, we would also like to get your feedback specifically on the service you received from us – your experience booking your vacation either through our website or with one of our Travel Experts. This information would go a long way in helping us further improve our offering.
Thank you in advance for your assistance!
Regards,
Customer Care Team
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Trusted Customer
whitby
11 years ago
Co Trusted Customer sądzi o itravel2000.com:
cuban disaster
We left Toronto on the 25th and after a six hour flight from Toronto we arrived in Varadero and took the bus to the Breezes Varadero. Only then did we find out that although we’d paid for a Garden...
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Customer Care
itravel2000.com
11 years ago
Hello,
Thank you very much for your feedback. We regret to hear that the vacation you booked through us was not what you expected. We work closely with all of our supplier partners and will certainly pass on your comments to them, in addition to using your feedback to improve our overall product offering.
Regards,
Customer Care Team
Customer Care
itravel2000.com
11 years ago
Hello,
We have sent you an email to the address provided. Upon reading over the correspondence we ask that you take this opportunity to re-rate us on our service provided via the options below.
Thank you for your comments and time, it is greatly appreciated.
Regards,
Customer Care Team
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Trusted Customer
Lake echo, NS
11 years ago
Co Trusted Customer sądzi o itravel2000.com:
Excellent service and vacation
Excellent service and vacation
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Wiarygodny klient
11 years ago
RIU Family
Riu Santa Fe Resort in Los Cabos is the best place to spent 7 days vacations without a stress and have everything what you can imagine.
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Wiarygodny klient
11 years ago
Poor Customer Service
Called twice, both representatives were unknowledgeable and quite unhelpful in helping me and my wife find a vacation package. They were uninterested in doing any work but were very hasty and pushy...
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Customer Care
itravel2000.com
11 years ago
Hello,
Thank you for your feedback. We regret to hear that your experience booking with us not what you expected. We strive to offer our customers the very best in service and are truly sorry that wasn’t what you feel you received. We are continually making changes in order to improve our offering and your feedback will be used as part of that.
Regards,
Customer Care Team
0
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TC
Trusted Customer
11 years ago
Co Trusted Customer sądzi o itravel2000.com:
Labour intensive process
I am trying to use the iTravel points that I have on my MBNA credit card. It's next to impossible, I need to call between 8 am and 5 pm central time Monday to Friday. Which isn't convenient, the I...
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Customer Care
itravel2000.com
11 years ago
Hello,
Thank you for very much for your feedback. We will be sure to share your comments with the appropriate parties. We do apologize that you have had this experience trying to use your MBNA card. Please email us at customercare@itravel2000.com and we will be able to assist you further.
Regards,
Customer Care Team
Founded in 1994, itravel2000.com is one of Canada’s largest independent travel companies and the nation’s trusted source in travel. With a mandate to offer clients best-in-class customer service, itravel2000.com provides Canadians with exceptional value complemented by the broadest range of travel options, including flights, hotels, vacation packages, cruises..
Nasze niezależne nagrody pozwalają wyróżnić najlepsze marki pod względem obsługi klienta. Zwycięzcy są wybierani na podstawie ocen otrzymanych od klientów.
W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.
Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
Founded in 1994, itravel2000.com is one of Canada’s largest independent travel companies and the nation’s trusted source in travel. With a mandate to offer clients best-in-class customer service, itravel2000.com provides Canadians with exceptional value complemented by the broadest range of travel options, including flights, hotels, vacation packages, cruises..