Excellent service over the phone. Had to book over the phone because we were booking children and it wouldn't let us do it online. It takes longer to book over the phone but they are very thorough...
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Wiarygodny klient
11 years ago
We were very pleased with all of our service, and have used it many times.
We were very pleased with all of our service, and have used it many times.
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Wiarygodny klient
11 years ago
Quick and easy. And we got a way better deal than the local travel agency…
Quick and easy. And we got a way better deal than the local travel agency could give us!
0
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Wiarygodny klient
11 years ago
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Wiarygodny klient
11 years ago
My Agent Fine, Resort Awful
I didn't really have any problems with my booking process, but once I got to resort ended up with no service to room, defective room (toilet in shower), had to switch rooms, poor maid service, an...
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Customer Care
itravel2000.com
11 years ago
Hello,
Thank you very much for your feedback. We regret to hear that the vacation you booked through us was not what you expected. We work closely with all of our supplier partners and will certainly pass on your comments to them, in addition to using your feedback to improve our overall product offering.
Regards,
Customer Care Team
Customer Care
itravel2000.com
11 years ago
Hello,
We have sent you an email to the address provided. Upon reading over the correspondence we ask that you take this opportunity to re-rate us on our service provided via the options below.
Thank you for your comments and time, it is greatly appreciated.
Regards,
Customer Care Team
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Wiarygodny klient
11 years ago
Excellent service-seamless travel
Excellent service-seamless travel
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TC
Trusted Customer
Hamilton
11 years ago
Co Trusted Customer sądzi o itravel2000.com:
Great Agent
Kathy Fillpovic our rep. was very friendly and helpful with our booking a great person to deal with we have used itravel 2000 many times and had great service
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Wiarygodny klient
11 years ago
I made an error when booking. I mistakenly booked for 5 days instead of 7. I…
I made an error when booking. I mistakenly booked for 5 days instead of 7. I was in a panic at my error and called immediately. I was not successful in getting thru to talk to someone that night...
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Trusted Customer
Durham
11 years ago
Co Trusted Customer sądzi o itravel2000.com:
Wrong flight bpoked
I accidentally booked a more expensive flight than the one I intended. Staff on phone not willing to help out to rectify problem. I had to call repeatedly to get kids eat free promotion as well.
Customer Care
itravel2000.com
11 years ago
Hello,
Thank you very much for your feedback. We regret to hear that your experience booking with us not what you expected. We strive to offer our customers the very best in service and are truly sorry that wasn’t what you feel you received. We are continually making changes in order to improve our offering and your feedback will be used as part of that.
Regards,
Customer Care Team
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Wiarygodny klient
11 years ago
Dealings with I travel to book flights
The agent was very helpful
When we had concerns with a flight cancellation we called back and I travel 2000 looked after our concerns for us
We r hoping that all turns out well with our flight in...
Founded in 1994, itravel2000.com is one of Canada’s largest independent travel companies and the nation’s trusted source in travel. With a mandate to offer clients best-in-class customer service, itravel2000.com provides Canadians with exceptional value complemented by the broadest range of travel options, including flights, hotels, vacation packages, cruises..
Nasze niezależne nagrody pozwalają wyróżnić najlepsze marki pod względem obsługi klienta. Zwycięzcy są wybierani na podstawie ocen otrzymanych od klientów.
W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.
Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
Founded in 1994, itravel2000.com is one of Canada’s largest independent travel companies and the nation’s trusted source in travel. With a mandate to offer clients best-in-class customer service, itravel2000.com provides Canadians with exceptional value complemented by the broadest range of travel options, including flights, hotels, vacation packages, cruises..