I'm glad I found a company in Scotland that use European smaller farming methods for CBD hemp harvest.
The customer service outstanding, they want to hear any feedback & will do all they can to help...
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Recenzje produktów
Alex
Holistic Hemp Scotland
7 years ago
Dear Customer, thank you for your valuable feedback and sorry to hear that the Alpine MCT oil did not meet your expectations. All our products are full spectrum including this one and certificates are available to check the analysis. This particular range was introduce because we had requests from customers who struggle with strong taste of full spectrum oil where hemp seed or even olive oil are used as carriers. MCT makes it very mild and easy consume for those who only just start or too sensitive to the taste of cannabis. We understand that you are an experienced user and will be happy to replace this oil and send you either hemp seed or olive. The most cannabis like taste is with hemp seed one. Hopefully, this will work and meet your expectations. Kindest regards, Holistic Hemp Scotland.
Wiarygodny klient
7 years ago
Thank you very much for responding.
This shows how dedicated you are to your customers.
I understand everyone has a different taste & flavour/colour can change with new batch.
After kindly replacing the bottle. I'm using the Alpine in Hemp oil, I'm much happier with this type & it's taste.
I'm sorry I cannot change what is written above, looking now, a bad choice of words from me.
I've upgraded the review points from 2☆ to 5☆
I can't really rate your product yet because I have only used it a couple of weeks and nothing works right away. You got to give it a few months to see any benefits.
So don't take my result as being...
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Alex
Holistic Hemp Scotland
7 years ago
Hi David,
thank you for your feedback and advice. The reason the feedback request goes out after purchase is because it is following the activity which is still fresh in customers memory and thus has more chance of being followed. You do not need to answer immediately and should give it some time to try the product first, see how you get on with it, how it interacts with you endocannabinoid system, see if you have any questions, etc. It is strange to see that you gave us a negative feedback straight away which affects overall rating for our service and products because all other customers can see it. So far yours is the only negative feedback we have seen.
Amazing product from people that really care about quality. This oil made a significant difference to my life where other brands just weren't working. Thanks so much Holistic Hemp!
Recenzje produktów
Data zakupu: 05/02/2019
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TC
Trusted Customer
7 years ago
Co Trusted Customer sądzi o Holistic Hemp Scotland:
Our hemp is grown on small artisan farms in the EU using a bio-dynamic, organic growing process, without the use of pesticides or artificial fertilisers. Once the crop is ready, the flowers are hand picked and individually hung up to dry at natural temperatures. Once fully dry, the hemp is extracted using CO2, under low heat and low pressure conditions. Our CBD oil contains the full spectrum of cannabinoids, terpenes, and flavonoids.
W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.
Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
Our hemp is grown on small artisan farms in the EU using a bio-dynamic, organic growing process, without the use of pesticides or artificial fertilisers. Once the crop is ready, the flowers are hand picked and individually hung up to dry at natural temperatures. Once fully dry, the hemp is extracted using CO2, under low heat and low pressure conditions. Our CBD oil contains the full spectrum of cannabinoids, terpenes, and flavonoids.
