W jaki sposób zbierane są recenzje na Feefo?

W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.

Kto może zostawić recenzję na Feefo?

Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.

Jak weryfikujemy recenzje?

Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.

Jak radzimy sobie z fałszywymi recenzjami?

Feefo uniemożliwia zostawianie fałszywych recenzji, ponieważ do wystawienia opinii zachęcamy tylko zweryfikowanych kupujących.

Recenzje sprzedawcy Holiday Homes in Italy | Recenzje dotyczące obsługi klienta sprzedawcy https://www.feefo.com/reviews/holiday-homes-in-italy | Feefo

Wyświetlono wszystkie recenzje: 196

Susan

Zweryfikowano przez Feefo

Bramhall. UK

1 year ago

Co Susan sądzi o Holiday Homes in Italy:

Lovely villa

Good

Mr Sean Clinton

Zweryfikowano przez Feefo

1 year ago

Co Mr Sean Clinton sądzi o Holiday Homes in Italy:

Good service, great accommodation, well serviced with all mod cons.

Overall pleased with the service. Quick response to queries and the accommodation was excellent. The only quibble would be the fact that there was no mention of the government tax of €126 until we...

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Adam

Zweryfikowano przez Feefo

Oxford

1 year ago

Co Adam sądzi o Holiday Homes in Italy:

A great experience

Mark was brilliant & covered everything we needed to know.

Leslie

Zweryfikowano przez Feefo

1 year ago

Co Leslie sądzi o Holiday Homes in Italy:

Fantastic!

Mark was amazing and patient with us with our many questions. He was able to assist and direct the questions as needed and alleviate and concerns we had. I found his approach to be professional,...

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David

Zweryfikowano przez Feefo

Bergerac, France

1 year ago

Co David sądzi o Holiday Homes in Italy:

Good accommodation, but not well prepared for first let of the season.

The service was basically OK, but a number of factors were not of the quality expected. For example, the arrangements for what had to be paid locally up front for a damages deposit, for cleaning...

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Mark

Holiday Homes in Italy

1 year ago

Hi David Thank you for your comments. This is the 1st time we have heard about the difference in cost, if you had contacted us on arrival we would be able to investigate and confirm the correct charges as agreed. We shall amend the description of the meal on the website as we agree that is not clear. We shall also forward your comments about the dampness and make sure this does not happen again. Kind regards Mark

Isobel

Zweryfikowano przez Feefo

Falkirk

1 year ago

Co Isobel sądzi o Holiday Homes in Italy:

Happy with the service and the villa we booked.

We received regular communication from the company and everything ran very smoothly when we got to Italy. This was our second time booking through Holiday Homes in Italy and we would book again.

Wiarygodny klient

Zweryfikowano przez Feefo

2 years ago

No complaints!

Mark was our contact and he was very quick in responding to any questions we had. Everything was done efficiently and we had no issues at all with the holiday booking.

Mark

Holiday Homes in Italy

2 years ago

Thanks for the feedback. I would love to claim all the credit but I have an excellent team and we are very proud of the service we provide. Hopefully, we speak again soon.

Wiarygodny klient

Zweryfikowano przez Feefo

2 years ago

Easy to deal with. Good communication

Very easy to deal with. Clear communication. Reminder emails when you need to pay balance

Mark

Holiday Homes in Italy

2 years ago

Thank you for your comments and hopefully, we look forward to you booking through us for any future holidays you plan to Italy.

Karen Miller

Zweryfikowano przez Feefo

Vero beach, Florida

2 years ago

Co Karen Miller sądzi o Holiday Homes in Italy:

Very responsive. Booking and payment went smoothly. Great people to work with

Mark

Holiday Homes in Italy

2 years ago

Thanks for your comments. I am very pleased everything went well with the wedding and some great memories made at one of our most loved villas in Lake Garda. Take care and thanks again for your booking

Jason Gibbs

Zweryfikowano przez Feefo

2 years ago

Co Jason Gibbs sądzi o Holiday Homes in Italy:

Absolutely the best way to organise a holiday!

Once again a brilliant villa. Exactly what we needed. Eveyrthing made easy for us. By far the most professional booking site I've ever used. It's so good that it puts Italy on top of our...

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Mark

Holiday Homes in Italy

2 years ago

Thanks for your comments Jason, you are always a pleasure to deal with. We often get asked to expand into other countries but Italy is where our heart and our expertise is so we will stick to that. Cheers

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