had a great holiday and your staff gave me a lot of help and were…
had a great holiday and your staff gave me a lot of help and were very friendly thank you
Holiday Gems
Holiday Gems
12 years ago
Thank you for such positive feedback. We are delighted that all aspects of your booking and holiday experience met your expectations.
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Wiarygodny klient
Zweryfikowano przez Feefo
12 years ago
Service was quick, efficient and representative was very helpful
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Wiarygodny klient
Zweryfikowano przez Feefo
12 years ago
Excellent customer service and prices
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Zweryfikowano przez Feefo
12 years ago
The person I booked my hoilday with was very helpfull I told my friend all…
The person I booked my hoilday with was very helpfull I told my friend all about hoilday gems and they booked a stag party with yourselfs for the 1st of may next year for 26 or 28 people I don't go...
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Holiday Gems
Holiday Gems
12 years ago
Thank you for your feedback. Our sales consultants endeavour to provide excellent customer service.
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Wiarygodny klient
Zweryfikowano przez Feefo
12 years ago
takes to long on phone.had a query about transfer price.was guoted one price took £20…
takes to long on phone.had a query about transfer price.was guoted one price took £20 more off me.still waiting for return phonecall not impressed,also confusing with all these forms
Wiarygodny klient
12 years ago
did not explain enough ,still not sure about tickets and if I have to fill more forms on line
Holiday Gems
Holiday Gems
12 years ago
Many thanks for you response, please could you let us know your reference number and we will look into this issue for you.
kind regards
Customer Service Team - HolidayGems.co.uk
Wiarygodny klient
12 years ago
ref dm188149dm have received 2 accomodation vouchers i transfer voucher itravel intinerary.could not download i email with 8 boxes when do i fill in details of passport.alson was told transfer was £19 was charged £29.have been on phone for 20 mins.this holiday is going to cost more on phone calls.not a very happy person .would not deal with you again.still waiting on phone for someone to answer
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Zweryfikowano przez Feefo
12 years ago
good service and nice helpfull person on the phone
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Zweryfikowano przez Feefo
12 years ago
The person on the phone was really helpful and patient this would have been excellent…
The person on the phone was really helpful and patient this would have been excellent only i had rang in earlier approx 30 mins before hand the male call handler was quite the opposite - ie not...
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Holiday Gems
Holiday Gems
12 years ago
Thank you for your feedback and we do apologise for any perceived lapse in our customer service. We are, however, pleased that our sales consultant has restored your faith in our company. If you would please email admin@holidaygems.co.uk with her name or your reference number we will ensure that her manager is made aware of your kind comments.
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Zweryfikowano przez Feefo
12 years ago
the service was first rate as they took time to find out what holiday would…
the service was first rate as they took time to find out what holiday would be best for you taking into account all the need of the party.
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Zweryfikowano przez Feefo
12 years ago
i had no problems at all was very pleased with the service i recieved
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.
Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
