Never used before but hope to so again in the future
Pleased with holiday cost and quick service
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MS
Mrs Sharon Sampson
Zweryfikowano przez Feefo
3 years ago
Co Mrs Sharon Sampson sądzi o Holiday Gems:
Customer service was excellent...
0
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MH
Mr Paul Harvey
Zweryfikowano przez Feefo
3 years ago
Co Mr Paul Harvey sądzi o Holiday Gems:
Quick and easy to book.all documents sent within minutes.
0
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MB
Miss Johanna Ballard
Zweryfikowano przez Feefo
Turkey
3 years ago
Co Miss Johanna Ballard sądzi o Holiday Gems:
David- thank you for being so thorough 😊
David was extremely helpful. He called me out of office hours on a Sunday and really took his time to find me the best deal. Really lovely guy! I would definitely deal with Holiday Gems again because...
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Wiarygodny klient
Zweryfikowano przez Feefo
3 years ago
Great service
Once again holiday gems got .me the holiday I wanted at the best price and the website Improvements made it easier and quicker, well done.
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Wiarygodny klient
Zweryfikowano przez Feefo
3 years ago
Brilliant & helpful staff
Brilliant customer service I will definitely be booking with them again.
I requested a change of hotel and this was done straight away and all amended paperwork was sent.
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MB
Mrs Maureen Briley
Zweryfikowano przez Feefo
3 years ago
Co Mrs Maureen Briley sądzi o Holiday Gems:
Airport , transfers and hotel all were very good and organised .
We would definetly return again
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MJ
Mrs Sharon Jordan
Zweryfikowano przez Feefo
3 years ago
Co Mrs Sharon Jordan sądzi o Holiday Gems:
Great holiday agents
So easy to choose a holiday. Very easy to book. Great payment methods. Well done
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MH
Mrs Safie Hyusein
Zweryfikowano przez Feefo
3 years ago
Co Mrs Safie Hyusein sądzi o Holiday Gems:
This was the worst ever experience. We paid for 5 nights but stayed for 4 because last minute it turned out that actually our flight was after midnight but we still had to pay for the night we didn't...
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Review Team
Holiday Gems
3 years ago
Mrs Hyusein you had a conversation with our agent as the price of the package had gone up and you were told of the extra cost if you wanted the 5 nights. Instead of 5 nights you accepted 4 at the same price and the possibility of arranging a late check out. 4 nights were confirmed on your paperwork so you were aware before travel. Our agent called to discuss the solution before you agreed as this is our process and we are sorry if you did not fully understand the situation.
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MC
Mr Steven Cutts
Zweryfikowano przez Feefo
3 years ago
Co Mr Steven Cutts sądzi o Holiday Gems:
Once we were booked we went the next day & had a great holiday
Ok so the evening before we actually booked you advertised a deal flying from luton which we went for
We got not confirmation untill 7...
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Review Team
Holiday Gems
3 years ago
Hello Steven, many thanks for your feedback. You will have seen from our website that it can take up to 72 hours to get all of the suppliers to confirm arrangements you select and we provide this information openly to customers so an informed decision may be made before committing. We also fully advise the process about offer costs and availability which we hope does not lead to customers being disappointed or upset. We are very pleased you otherwise had a great holiday.
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.
Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
