Was referred and told that insurance was offered at around £150, instead ended up paying…
Was referred and told that insurance was offered at around £150, instead ended up paying £250 for a pretty avg policy.
Hiscox Insurance
Hiscox Insurance
14 years ago
Good afternoon Mr Ionannides,
Firstly, may I thank you for choosing Hiscox for your insurance policy, and for taking the time to provide your feedback.
One of our Business Insurance team will be in contact with you shortly to understand why there was a difference between the original figure and the final sum that you paid.
We believe that our insurance policies provide quality cover, and we would value your input regarding ways in which we could improve.
Annabel Venner
Marketing Director
Wiarygodny klient
14 years ago
Seems my intial rating was a little too hasty...
First off, thanks Annabel - I've recieved a call regarding my initial contaact with Hiscox, and very briefly they were able to explain a few points about my policy and the pricing that I wasn't happy with.
Much happier now with the policy, and very confident of the high standard of customer service that I'll recieve should I need to make a claim.
Thanks again.
0
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Wiarygodny klient
Zweryfikowano przez Feefo
14 years ago
Quick and simple to complete proposal
0
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Wiarygodny klient
Zweryfikowano przez Feefo
14 years ago
As a writer I thought your coverage summaries were very well written, easy to understand…
As a writer I thought your coverage summaries were very well written, easy to understand and comprehensive. They convinced me. The user experience on the website was also excellent.
0
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Wiarygodny klient
Zweryfikowano przez Feefo
14 years ago
The service would be improved if, on a return visit less than 24 hours later,…
The service would be improved if, on a return visit less than 24 hours later, I didn't have to input all my details again.
0
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Wiarygodny klient
Zweryfikowano przez Feefo
14 years ago
Very straighforward webpage
0
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Wiarygodny klient
Zweryfikowano przez Feefo
14 years ago
Very clear instructions and easy to gain insurance .
Would recommend.
Very clear instructions and easy to gain insurance .
Would recommend.
0
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Wiarygodny klient
Zweryfikowano przez Feefo
14 years ago
Completed the application on their web site which was very straightforward and clear to use.…
Completed the application on their web site which was very straightforward and clear to use. Received a telephone call following completion of the application but the caller was not aware that I had...
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0
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Wiarygodny klient
Zweryfikowano przez Feefo
14 years ago
Excellent service, easy website to use and good follow-up over the 'phone.
0
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Wiarygodny klient
Zweryfikowano przez Feefo
14 years ago
We are satisfied with the sevice.
0
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Wiarygodny klient
Zweryfikowano przez Feefo
14 years ago
The website was straight forward as I already knew what I needed but even if…
The website was straight forward as I already knew what I needed but even if I needed advice I could see immediately how to access help. Hiscox was recommended to me by a colleague.
(by the way you...
We have a long history and expertise in providing specialist home insurance cover for homes and their contents, valuables and collections. In fact, we provide home insurance cover for over 50,000 homes in the UK.
We also provide extensive business insurance, finely tailored to the needs of over 300,000 SMEs, professionals and consultants in the UK. We design profession-specific policies, that you can tailor to suit your business.
Nasze niezależne nagrody pozwalają wyróżnić najlepsze marki pod względem obsługi klienta. Zwycięzcy są wybierani na podstawie ocen otrzymanych od klientów.
W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.
Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
We have a long history and expertise in providing specialist home insurance cover for homes and their contents, valuables and collections. In fact, we provide home insurance cover for over 50,000 homes in the UK.
We also provide extensive business insurance, finely tailored to the needs of over 300,000 SMEs, professionals and consultants in the UK. We design profession-specific policies, that you can tailor to suit your business.