Everything seems OK. Website, quote, telephone calls but I have requested my policy schedule 3…
Everything seems OK. Website, quote, telephone calls but I have requested my policy schedule 3 times and still not received it. It hasn't been received in the post and neither of the 2 emails you...
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Hiscox Insurance
Hiscox Insurance
14 years ago
Thanks for choosing Hiscox for your business insurance, and also for taking the time to leave feedback of your experience of us.
I have been in touch with the Operations team, and we have a record of the documents having been sent via email as expected, so I am disappointed that they have not arrived.
One of the team is due to contact you to arrange delivery of the documents. I appreciate your patience, and hope that your experience of Hiscox meets your expectations from here on.
Annabel Venner
Marketing Director
0
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Wiarygodny klient
Zweryfikowano przez Feefo
14 years ago
Difficult to say which one i'd choose. I had a confusing experience although when I…
Difficult to say which one i'd choose. I had a confusing experience although when I did get to speak to someone they were always very polite. Confusing in that when I called in I couldn't speak to...
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Hiscox Insurance
Hiscox Insurance
14 years ago
I'm sorry to hear that your experience with Hiscox wasn't as you'd have liked it, though I'm pleased to see that you found our agents polite.
I have spoken to the Operations Manager and understand what has happened, which is a combination of a missed internal communication procedure plus a degree of exuberance on our part in attempting you to contact you to correct this.
A member of the team is due to contact you personally to ensure everything is correct and as it should be.
Finally, I'd like to take the opportunity to thank you for choosing Hiscox for your business insurance, and hope that you find things a little less mixed moving forwards.
Annabel Venner
Marketing Director
0
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Wiarygodny klient
Zweryfikowano przez Feefo
14 years ago
N/A
0
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Wiarygodny klient
Zweryfikowano przez Feefo
14 years ago
Great site and value for money....
0
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Wiarygodny klient
Zweryfikowano przez Feefo
14 years ago
Process was smooth and straightforward. Can't fault it.
0
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Wiarygodny klient
Zweryfikowano przez Feefo
14 years ago
the web site was easy to use and the insurance offered was just what I…
the web site was easy to use and the insurance offered was just what I wanted.
It was easy to purchase and my documents were there quickly. A good experience.
0
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Wiarygodny klient
Zweryfikowano przez Feefo
14 years ago
good
0
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Wiarygodny klient
Zweryfikowano przez Feefo
14 years ago
Very quick and efficient. Good customer experience.
0
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Wiarygodny klient
Zweryfikowano przez Feefo
14 years ago
Nice online form. Used to generate quotes. Went around other sites, who couldn't compare as…
Nice online form. Used to generate quotes. Went around other sites, who couldn't compare as much, and found Hiscox to be my final choice. Prices are cheap. Received calls about my inability to follow...
We have a long history and expertise in providing specialist home insurance cover for homes and their contents, valuables and collections. In fact, we provide home insurance cover for over 50,000 homes in the UK.
We also provide extensive business insurance, finely tailored to the needs of over 300,000 SMEs, professionals and consultants in the UK. We design profession-specific policies, that you can tailor to suit your business.
Nasze niezależne nagrody pozwalają wyróżnić najlepsze marki pod względem obsługi klienta. Zwycięzcy są wybierani na podstawie ocen otrzymanych od klientów.
W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.
Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
We have a long history and expertise in providing specialist home insurance cover for homes and their contents, valuables and collections. In fact, we provide home insurance cover for over 50,000 homes in the UK.
We also provide extensive business insurance, finely tailored to the needs of over 300,000 SMEs, professionals and consultants in the UK. We design profession-specific policies, that you can tailor to suit your business.