Very efficient purchase of insurance. Very clear website and online transaction.
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Wiarygodny klient
11 years ago
Look just the policy I am looking for. It was easy to set up and…
Look just the policy I am looking for. It was easy to set up and I will consider the frim for my other requirement when they arise.
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Wiarygodny klient
11 years ago
Fantastic service
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Wiarygodny klient
11 years ago
Seemed to have very targeted options for my business (a small boutique management consultancy). Everything…
Seemed to have very targeted options for my business (a small boutique management consultancy). Everything was very clear and could be done online. Many competitors require a grilling on the phone...
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Wiarygodny klient
11 years ago
Hiscox was very proactive in following up on my initial online quote as I got…
Hiscox was very proactive in following up on my initial online quote as I got a call the following day. I wasn't ready to proceed with the insurance at that time so I asked them to call back at a...
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Hiscox Insurance
Hiscox Insurance
11 years ago
Many thanks for your feedback and for the opportunity to discuss what went wrong with our service.
We attempted to contact you on a number of occasions and were unable to maintain continuity of staff members who were calling. This approach meant that we were inconsistent in our message. We should have maintained continuity and we apologise. Further to this, we did not call back when we said we would. That was due to unexpected absence and we are looking into our handover procedures between staff, to ensure that our promises to you are kept. We thank you for sticking with us and we will strive prove our high levels of service to you in future.
Kind regards,
James Harding Cert CII
Online Marketing Manager
Hiscox UK & Ireland
We have a long history and expertise in providing specialist home insurance cover for homes and their contents, valuables and collections. In fact, we provide home insurance cover for over 50,000 homes in the UK.
We also provide extensive business insurance, finely tailored to the needs of over 300,000 SMEs, professionals and consultants in the UK. We design profession-specific policies, that you can tailor to suit your business.
Nasze niezależne nagrody pozwalają wyróżnić najlepsze marki pod względem obsługi klienta. Zwycięzcy są wybierani na podstawie ocen otrzymanych od klientów.
W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.
Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
We have a long history and expertise in providing specialist home insurance cover for homes and their contents, valuables and collections. In fact, we provide home insurance cover for over 50,000 homes in the UK.
We also provide extensive business insurance, finely tailored to the needs of over 300,000 SMEs, professionals and consultants in the UK. We design profession-specific policies, that you can tailor to suit your business.