W jaki sposób zbierane są recenzje na Feefo?

W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.

Kto może zostawić recenzję na Feefo?

Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.

Jak weryfikujemy recenzje?

Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.

Jak radzimy sobie z fałszywymi recenzjami?

Feefo uniemożliwia zostawianie fałszywych recenzji, ponieważ do wystawienia opinii zachęcamy tylko zweryfikowanych kupujących.

Recenzje sprzedawcy Hippo Leasing | Recenzje dotyczące obsługi klienta sprzedawcy https://www.feefo.com/reviews/hippo-leasing | Feefo

Wyświetlono wszystkie recenzje: 892

Wiarygodny klient

7 years ago

Data zakupu: 30/04/2018

Absolutely excellent people to deal with!!

The experience I had with hippo motor group was absolutely good very well done 👍 thank you a lot 😀😀😀😀

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Wiarygodny klient

7 years ago

Data zakupu: 30/04/2018

wouldn't hesitate to recommend

Scott from Hippo made this a truly amazing experience, I was unsure and tentative at first but Scott talked me through the whole process, found a perfect car to fit our budget and kept us informed...

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Trusted Customer

7 years ago

Data zakupu: 07/04/2018

Co Trusted Customer sądzi o Hippo Leasing:

Avoid. Terrible service, defective car, no responsibility taken. Nightmare.

Everything was good until the car was delivered - the 2 front tyres were completely defective - 1 was cracked all the way through and ready to explode (according to an independent mechanic), and the...

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Fahad Hussain

Hippo Leasing

7 years ago

Hi, I am very sorry to hear your feedback and the recent issues you have had with your car. We do pride ourselves on our excellent customer service and after-sales process so this is very disappointing to hear. I'll follow up with our complaints team now and then I'll give you a call today. Many thanks, Fahad

Fahad Hussain

Hippo Leasing

7 years ago

Hi again, I have just tried to call you but could not get through so left a voicemail with my contact details. I have also just spoken to our complaints team and they sent you an update on your complaint yesterday. We also sent you over a copy of the MOT certificate which shows your vehicle passed with no advisories.

As you are unhappy with the tyres and we value your custom, we have offered to send you payment for 2 new tyres to settle the matter in full.

Many thanks,

Fahad

Fahad Hussain

Hippo Leasing

7 years ago

Hi again,

I just wanted to leave a quick note to say someone from our complaints team will be in touch with you soon to ensure this matter has been resolved adequately for you.

Kind regards,

Fahad

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Trusted Customer

7 years ago

Data zakupu: 07/02/2018

Co Trusted Customer sądzi o Hippo Leasing:

Really good service - got my lovely car within a few weeks of ordering, and the staff were very helpful as was my first time ordering a car :)

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Trusted Customer

7 years ago

Data zakupu: 28/02/2018

Co Trusted Customer sądzi o Hippo Leasing:

Disappointed

Great service until order was placed. Had to then chase multiple times and wait several weeks. Offers were made for free hotel stays and petrol vouchers neither or which materialised. Car finally...

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Fahad Hussain

Hippo Leasing

7 years ago

Hi, Thanks for the feedback. We pride ourselves on our excellent customer service so this is disappointing to hear. I have asked a member of staff to contact you asap. Kind regards, Fahad

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Trusted Customer

7 years ago

Data zakupu: 26/04/2018

Co Trusted Customer sądzi o Hippo Leasing:

Top marks for service

Aiden the man that was dealing with me could not of been more helpfull kept in touch with developments can not fault thank you

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Trusted Customer

7 years ago

Data zakupu: 26/04/2018

Co Trusted Customer sądzi o Hippo Leasing:

everything from start to finish the service was excellent

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Trusted Customer

7 years ago

Data zakupu: 26/04/2018

Co Trusted Customer sądzi o Hippo Leasing:

Great fast service would recommend

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Trusted Customer

7 years ago

Data zakupu: 24/04/2018

Co Trusted Customer sądzi o Hippo Leasing:

Great to deal with and they explain everything well

Super

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Trusted Customer

Normanby Middlesbrough

7 years ago

Data zakupu: 25/04/2018

Co Trusted Customer sądzi o Hippo Leasing:

The service i received was excellent untill being let down on the delivery

I appreciated all the help i received from Sue Alexander she was very good at explaining everything to me as i have never leased a car before she could not have done more for me. I would have given...

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