W jaki sposób zbierane są recenzje na Feefo?

W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.

Kto może zostawić recenzję na Feefo?

Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.

Jak weryfikujemy recenzje?

Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.

Jak radzimy sobie z fałszywymi recenzjami?

Feefo uniemożliwia zostawianie fałszywych recenzji, ponieważ do wystawienia opinii zachęcamy tylko zweryfikowanych kupujących.

Opinie o Headwater

Wyświetlono wszystkie recenzje: 1,494

Wiarygodny klient

Zweryfikowano przez Feefo

7 months ago

Easy booking process

Stephanie has Headwater was super helpful and knowledgeable and provided everything we needed in booking our self-guided walking trip in Malta

Sophie

Headwater

7 months ago

Thank you for your wonderful review! We are delighted to hear that Stephanie was so helpful and knowledgeable while organising your self-guided walking trip. We hope you have an amazing time. Sophie Customer Relations Executive

PETER BRYANT

Zweryfikowano przez Feefo

GBR

7 months ago

Co PETER BRYANT sądzi o Headwater:

Headwater the cycle holiday experts

I always book my cycle holidays through Headwater because I’m assured of excellent service and a thoroughly enjoyable holiday

Sophie

Headwater

7 months ago

Thank you for your lovely review! We are delighted you choose Headwater for your cycling holidays and really appreciate your continued support. Sophie Customer Relations Executive

JEAN EVANSON

Zweryfikowano przez Feefo

GBR

7 months ago

Co JEAN EVANSON sądzi o Headwater:

Tailored to our needs

Hannah was very responsive to the ideas we had to add extra nights into our holiday. She also helped us choose the appropriate flight to make the journeys more pleasant. Prompt communication and we...

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Sophie

Headwater

7 months ago

Thank you for your kind review! We are so pleased Hannah could help with your extra nights and flights, and delighted that you're happy with the holiday we have put together. Sophie Customer Relations Executive

ANDREW PILKINGTON

Zweryfikowano przez Feefo

7 months ago

Co ANDREW PILKINGTON sądzi o Headwater:

Easy booking

The booking process has been very straightforward and efficiently handled.

Sophie

Headwater

7 months ago

Thank you for taking the time to leave such positive feedback. I am so glad to hear the booking process was clear and handled efficiently for you. Sophie Customer Relations Executive

ISOBEL GEORGE

Zweryfikowano przez Feefo

GBR

7 months ago

Co ISOBEL GEORGE sądzi o Headwater:

Excellent from first enquiry through to booking.

Excellent, prompt and friendly. I thought the very clear, itemised invoice was excellent. Transparent about the additional costs. Equally impressed with the initiative to include the rail tickets we...

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Sophie

Headwater

7 months ago

Thank you so much for your lovely feedback! We are delighted to hear that you found everything clear, helpful, and friendly. I will be sure to pass your kind words on to Luke, he will be delighted to know he made such a positive impression. Sophie Customer Relations Executive

Wiarygodny klient

Zweryfikowano przez Feefo

7 months ago

Extremely good service from Stephanie. She listened to what we wanted, presented a clear and professional looking quotation and was very clear in explaining the next steps.

Sophie

Headwater

7 months ago

Thank you for your kind words! We are delighted Steph could provide such a clear and helpful experience. Sophie Customer Relations Executive

LINDA

Zweryfikowano przez Feefo

GBR

7 months ago

Co LINDA sądzi o Headwater:

Great service

I found Andrew, our travel consultant, to be very patient, friendly and professional in his approach. He was a pleasure to deal with and responded very promptly to emails. He took time to explore...

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Sophie

Headwater

7 months ago

Thank you for taking the time to share such wonderful feedback. We are delighted to hear how positive your experience was with Andrew and that he was able to be so supportive and make such a difference in your booking process. I have passed on your kind words to himself and the team. Sophie Customer Relations Executive

JOANNE JACKSON

Zweryfikowano przez Feefo

GBR

7 months ago

Co JOANNE JACKSON sądzi o Headwater:

Timely, Responsive and informative service from the lovely headwater team

The service was excellent as always and my emails were responded to promptly with the information I required. Nothing appears to be too much trouble for the staff at Headwater

Sophie

Headwater

7 months ago

Thank you so much for taking the time to leave such a kind and positive review. The team, especially Andrew will be delighted to hear their effort has made a great impact. Sophie Customer Relations Executive

MARK PITCAIRN KNOWLES

Zweryfikowano przez Feefo

GBR

7 months ago

Co MARK PITCAIRN KNOWLES sądzi o Headwater:

Efficient, knowledgeable and friendly

Sophie

Headwater

7 months ago

Thank you for your kind words regarding your booking experience. Sophie Customer Relations Executive

Wiarygodny klient

Zweryfikowano przez Feefo

7 months ago

Great service

Very helpful, clear information.

Sophie

Headwater

7 months ago

Thank you for taking the time to leave such a kind review. Sophie Customer Relations Executive

Nie masz jeszcze zaproszenia do recenzowania?

Feefo Trusted Service Awards

Nasze niezależne nagrody pozwalają wyróżnić najlepsze marki pod względem obsługi klienta. Zwycięzcy są wybierani na podstawie ocen otrzymanych od klientów.

Czym są nagrody Trusted Service Awards dla najlepszego usługodawcy

Dlaczego warto ufać recenzjom na Feefo?

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Recenzje sprzedawcy Headwater

W jaki sposób zbierane są recenzje na Feefo?

Kto może zostawić recenzję na Feefo?

Jak weryfikujemy recenzje?

Jak radzimy sobie z fałszywymi recenzjami?