W jaki sposób zbierane są recenzje na Feefo?

W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.

Kto może zostawić recenzję na Feefo?

Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.

Jak weryfikujemy recenzje?

Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.

Jak radzimy sobie z fałszywymi recenzjami?

Feefo uniemożliwia zostawianie fałszywych recenzji, ponieważ do wystawienia opinii zachęcamy tylko zweryfikowanych kupujących.

Recenzje sprzedawcy Headout | Recenzje dotyczące obsługi klienta sprzedawcy {{merchantUrl}} | Feefo

Wiarygodny klient

8 years ago

Excellent experience

excellent service! I like the customer service and the payment experience, the event was great also!

Viraaj

Headout

8 years ago

Hi ,

We are glad that you found the process super efficient. Headout is all about making travel more fun and spontaneous.

Thank you so much for taking the time to leave the review. Hope that you will use us again on your next adventure.

All the very best.

Viraaj Arora

Head of Customer Success

Recenzje produktów

Data zakupu: 04/05/2017

0

VU

Valued User

8 years ago

Co Valued User sądzi o Headout:

catacombs of paris

Head out worked exactly as they promised. Tickets purchased online, picked up near the event,and we were able to bypass a 2-3 hour line. Well worth the extra money paid.. would use again.

Swati

Headout

8 years ago

Hi Thomas,

We are glad that you found the process super transparent and we delivered what we promised. Headout is all about making travel more fun and spontaneous and we are trying to do that one attraction at a time. Thank you so much for taking the time to leave the review. Hope that you will use us again on your next adventure.

All the very best.

Viraaj Arora

Head of Customer Success

Recenzje produktów

Data zakupu: 06/06/2017

0

VU

Valued User

8 years ago

Co Valued User sądzi o Headout:

Dependable but few imperfections

I would reduce two stars and give only three stars because of two reasons. 1. I should be able to print tickets at home and take it with me instead of waiting at a corner on side walk searching for...

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Viraaj

Headout

8 years ago

Hi Narendra,

We sincerely apologise for the delay and all the inconvenience caused to you.

Thanks a lot for your detailed review and feedback. We will make sure that your next experience with Headout is smooth and spontaneous. Once again please accept our apologies.

All the very best.

Viraaj Arora

Head of Customer Success

Recenzje produktów

Data zakupu: 24/08/2017

0

VU

Valued User

8 years ago

Co Valued User sądzi o Headout:

Good

Really good , experience as advertised.

Recenzje produktów

Data zakupu: 16/08/2017

0

VU

Valued User

8 years ago

Co Valued User sądzi o Headout:

Great purchase!

Very easy and efficient to use

Recenzje produktów

Data zakupu: 04/05/2017

0

VU

Valued User

8 years ago

Co Valued User sądzi o Headout:

Excellent Customer Service with 24-hour prompt assistance via Chat Messagin

Fast Service and very reliable. I dont need to make a queue just to get these tickets. Superb customer service with easy access to the contact service via chat without hassle. Keep it up!

Recenzje produktów

Data zakupu: 11/05/2017

0

VU

Valued User

8 years ago

Co Valued User sądzi o Headout:

Advertised a ticket for a specific time, but got a general admission ticket

Misleading advertising. Useless phone support. Was told that if I have a real issue I need to submit email.

Customer Success

Headout

8 years ago

Hi.

We sincerely apologise for the delay in getting with your skip the line tickets. As per the request from the venue itself, all third party sellers now have to limit the number of tickets we sell to the Catacombs on a daily basis, as well as assign time slots so we do not have too many guests trying to enter at the same time for security reason. It is at their behest that we issue tickets in the manner that we do.

Thanks a lot for your detailed review and bringing this to our attention. Once again please accept our sincere apologies for the inconvenience caused to you.

All the very best

Viraaj Arora

Head of Customer Success

Recenzje produktów

Data zakupu: 16/08/2017

0

Wiarygodny klient

8 years ago

"Skip the line" Was a 90-minute Wait

Ticket purchase and pickup was easy. But "skip the line" is a misnomer. We waited in line for 90 minutes in the hot sun. Thank goodness the Catacombs were cooler!

Viraaj

Headout

8 years ago

Hi,

We sincerely apologise for the delay in getting with your skip the line tickets. The longest we have heard from any other customer has been 30-45 minutes which 99 out of 100 times compares favorably with 3-4 hour long regular queue to buy the tickets on site. I have already raised the issue with the Catacombs management and they have assured us that other than regular security checks there is no reason why you had to wait so long.

Thanks a lot for taking the time to leave the review and bringing this to our attention. Once again please accept our sincere apologies for the inconvenience caused to you.

All the very best.

Viraaj Arora

Head of Customer Success

Data zakupu: 05/07/2017

0

Wiarygodny klient

8 years ago

Great service, wel organized

The service was good.

Viraaj

Headout

8 years ago

Hi,

Thank you so much for taking the time to leave a review. It’s a pleasure to serve you. Hope that you will use us again on your next adventure.

All the very best.

Viraaj Arora

Head of Customer Success

Recenzje produktów

Data zakupu: 15/05/2017

0

VU

Valued User

Dubai

8 years ago

Co Valued User sądzi o Headout:

Speedy service

The best feature of Headout is its prompt delivery of vouchers. I had purchased the voucher an hour before reaching the venue and was sceptical regarding its delivery. Yet, to my peace of mind, I had...

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Recenzje produktów

Data zakupu: 03/08/2017

0

Recenzje sprzedawcy Headout

Burj Khalifa - At the Top (Level 124 & 125)Więcej recenzji tego produktu - (132)Wyświetl stronę produktuThis was a great value, very interested in using this app again!

Catacombs: Priority Access with AudioguideWięcej recenzji tego produktu - (245)Wyświetl stronę produktu

***** BootsWięcej recenzji tego produktu - (16)Wyświetl stronę produktuI should be able to print the ticket at home. Otherwise, top notch and better deal.

Skip the Line Tickets to Louvre MuseumWięcej recenzji tego produktu - (37)Wyświetl stronę produktuWe had a wonderful day at the Louvre in paris, skipping the line was a must.

Burj Khalifa - At the Top (Level 124 & 125)Więcej recenzji tego produktu - (132)Wyświetl stronę produktuGreat experience! Worth the money! Was able to see the fountain show from up high

Burj Khalifa - At the Top (Level 124 & 125)Więcej recenzji tego produktu - (132)Wyświetl stronę produktuHassle-free and convenient way of booking.

Burj Khalifa - At the Top (Level 124 & 125)Więcej recenzji tego produktu - (132)Wyświetl stronę produktuAmazing experience with good service

The Lost Chambers AquariumWięcej recenzji tego produktu - (2)Wyświetl stronę produktu

W jaki sposób zbierane są recenzje na Feefo?

Kto może zostawić recenzję na Feefo?

Jak weryfikujemy recenzje?

Jak radzimy sobie z fałszywymi recenzjami?