W jaki sposób zbierane są recenzje na Feefo?

W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.

Kto może zostawić recenzję na Feefo?

Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.

Jak weryfikujemy recenzje?

Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.

Jak radzimy sobie z fałszywymi recenzjami?

Feefo uniemożliwia zostawianie fałszywych recenzji, ponieważ do wystawienia opinii zachęcamy tylko zweryfikowanych kupujących.

Recenzje sprzedawcy Headout | Recenzje dotyczące obsługi klienta sprzedawcy {{merchantUrl}} | Feefo

VU

Valued User

8 years ago

Co Valued User sądzi o Headout:

Quality for money

Data zakupu: 25/08/2017

0

VU

Valued User

8 years ago

Co Valued User sądzi o Headout:

Online chat assistance is immediate and efficient. Would definitely use the website again

Viraaj

Headout

8 years ago

Hi Avinash,

It's always a pleasure to serve you.

We are glad that you found the process super transparent and efficient. Headout is all about making travel more fun and spontaneous.

Thank you so much for taking the time to leave the review. Hope that you will use us again on your next adventure.

All the very best.

Viraaj Arora

Head of Customer Success

Data zakupu: 25/08/2017

0

VU

Valued User

8 years ago

Co Valued User sądzi o Headout:

Disappointing service, tickets falsely advertised as 'priority access'

Walking through the catacombs was an amazing experience. However the experience was marred for us by the 2 hour wait beforehand! We bought 'Priority tickets' from HeadOut.com that we could not use...

Przeczytaj więcej

Viraaj

Headout

8 years ago

Hi Laura,

We sincerely apologise for the delay in getting with your skip the line tickets. The longest we have heard from any other customer has been 30-45 minutes which 99 out of 100 times compares favorably with 3-4 hour long regular queue to buy the tickets on site. I have already raised the issue with the Catacombs management and they have assured us that other than regular security checks there is no reason why you had to wait so long. We are also trying to reduce the number of tickets selling each day so as to reduce the waiting time from 45 minutes to 15 minutes.

Thanks a lot for your detailed review and bringing this to our attention. Once again please accept our sincere apologies for the inconvenience caused to you.

All the very best.

Viraaj Arora

Head of Customer Success

Recenzje produktów

Data zakupu: 21/05/2017

0

VU

Valued User

8 years ago

Co Valued User sądzi o Headout:

Nice Deals

Recenzje produktów

Data zakupu: 17/08/2017

0

VU

Valued User

8 years ago

Co Valued User sądzi o Headout:

nice

Customer Success

Headout

8 years ago

Hi,

Thank you so much for taking the time to leave a review. It’s a pleasure to serve you. Hope that you will use us again on your next adventure.

All the very best.

Viraaj Arora

Head of Customer Success

Recenzje produktów

Data zakupu: 19/05/2017

0

Wiarygodny klient

8 years ago

Great service. Everything went smoothly and as planned.

Recenzje produktów

Data zakupu: 04/08/2017

0

Wiarygodny klient

8 years ago

Seemless transaction and offers great prices comparedbtonother merchants.

Viraaj

Headout

8 years ago

Hi,

We are glad that you found the process super transparent and easy. Headout is all about making travel more fun and spontaneous and we are trying to do that one attraction at a time. Thank you so much for taking the time to leave the review. Hope that you will use us again on your next adventure.

All the very best.

Viraaj Arora

Head of Customer Success

Data zakupu: 26/08/2017

0

Wiarygodny klient

8 years ago

It was nice to see the view, but overpriced

Data zakupu: 13/05/2017

0

VU

Valued User

8 years ago

Co Valued User sądzi o Headout:

Fast and Easy to use

Recenzje produktów

Data zakupu: 23/08/2017

0

Wiarygodny klient

8 years ago

Poor instructions

Enjoyed the catacombs and skipping the long lines however trying to find the ticket shop was incredibly difficult. Their were no straitforward directions included nor the name of the shop that the...

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Viraaj

Headout

8 years ago

Hi,

We are glad that you enjoyed your visit to Catacombs through Skip the lines tickets however we regret that you also had some inconveniences in the process.

We will make sure that your next experience with Headout is smooth and spontaneous.

All the very best.

Viraaj Arora

Head of Customer Success

Recenzje produktów

Data zakupu: 01/08/2017

0

Recenzje sprzedawcy Headout

Trickeye MuseumWięcej recenzji tego produktu - (4)Wyświetl stronę produktu

Burj Khalifa - At the Top (Level 124 & 125)Więcej recenzji tego produktu - (132)Wyświetl stronę produktu

Skip the Line: Catacombs & Arc de Triomphe Rooftop Access ComboWięcej recenzji tego produktu - (25)Wyświetl stronę produktuGreat deal. Went through smoothly.

Universal Studios Singapore™ TicketsWięcej recenzji tego produktu - (49)Wyświetl stronę produktu

Skip the Line Catacombs Tickets with AudioguideWięcej recenzji tego produktu - (245)Wyświetl stronę produktuEnjoyed the catacombs imensly, very interesting. Happy to skip the outrageously long line that day

W jaki sposób zbierane są recenzje na Feefo?

Kto może zostawić recenzję na Feefo?

Jak weryfikujemy recenzje?

Jak radzimy sobie z fałszywymi recenzjami?