W jaki sposób zbierane są recenzje na Feefo?

W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.

Kto może zostawić recenzję na Feefo?

Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.

Jak weryfikujemy recenzje?

Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.

Jak radzimy sobie z fałszywymi recenzjami?

Feefo uniemożliwia zostawianie fałszywych recenzji, ponieważ do wystawienia opinii zachęcamy tylko zweryfikowanych kupujących.

Recenzje sprzedawcy Headout | Recenzje dotyczące obsługi klienta sprzedawcy {{merchantUrl}} | Feefo

Wiarygodny klient

8 years ago

Mixed

There absolutely is no service if something goes wrong with the tickets received like i experienced. I was denied entry at SEA aquarium stating that the voucher had expired or lapsed and i had to buy...

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Customer Successs

Headout

8 years ago

Hi there.

I am so sorry that this was the case. Due to high volumes, we could not cater to everyone as effectively as possible. No excuses though. We will make this right for you.

We have initiated a refund for the S.E.A tickets and depending on your bank, the amount shall reflect in your account in 2-7 business days.

Hoping you'd give us second chance,

Team Headout

Recenzje produktów

Customer Successs

Headout

8 years ago

Hi there.

I am so sorry that this was the case. Due to high volumes, we could not cater to everyone as effectively as possible. No excuses though. We will make this right for you.

We have initiated a refund for the S.E.A tickets and depending on your bank, the amount shall reflect in your account in 2-7 business days.

Hoping you'd give us second chance,

Team Headout

Data zakupu: 16/02/2018

0

VU

Valued User

8 years ago

Co Valued User sądzi o Headout:

Brilliant!

Easy transaction. Good communication. James who we collected our tickets from was extremely friendly and made sure we had the right tickets and that we were satisfied. I can highly recommend this...

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Customer Successs

Headout

8 years ago

Hi there!

We are SO glad that you enjoyed Aladdin, as well as our services. We shall let James know that his efforts were appreciated.

We hope to see you soon,

Team Headout.

Recenzje produktów

Data zakupu: 25/03/2018

0

VU

Valued User

8 years ago

Co Valued User sądzi o Headout:

Everything was as stated. The tickets and meet up service were great!

Customer Successs

Headout

8 years ago

Hi Terry,

Thanks for taking the time to leave us a review. We are so glad that you're happy with the product and our services.

We hope to see you very soon.

Always here,

Team Headout

Recenzje produktów

Data zakupu: 26/03/2018

0

VU

Valued User

8 years ago

Co Valued User sądzi o Headout:

The customer service representatives were helpful. The host was right there with my tickets and a smile. I would use them again.

Customer Successs

Headout

8 years ago

Hey Barbara,

Thanks for taking the time to leave us a review. We are so glad that you're happy with the product and our services.

We hope to see you very soon.

Cheerio,

Team Headout

Recenzje produktów

Data zakupu: 27/02/2018

0

VU

Valued User

8 years ago

Co Valued User sądzi o Headout:

Excellent def worth getting but no cust service

Excellent to get a skip the line ticket and most definitely worth it as queues very long! But I booked two trips and wanted to ask questions about getting tokens/ benefits and managed to get no...

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Customer Successs

Headout

8 years ago

Hi Nicola,

I'm so sorry we couldn't get back to you. Due to heavy volumes in bookings approaching Easter, we could not respond to this on time. No excuses though. I hope you give us another chance to give you the hassle free, delightful experience you deserve.

Until then,

Cheerio,

Team Headout

Recenzje produktów

Data zakupu: 27/03/2018

0

VU

Valued User

8 years ago

Co Valued User sądzi o Headout:

No problems. 2+ hour line replaced with 5 minute wait.

Data zakupu: 31/03/2018

0

VU

Valued User

8 years ago

Co Valued User sądzi o Headout:

Skip the Line at Paris Catacombes

So easy! After I picked up my tickets at a nearby shop, I was able to skip the long line and save at least an hour if not more of wait-time.

Recenzje produktów

Data zakupu: 20/03/2018

0

VU

Valued User

8 years ago

Co Valued User sądzi o Headout:

This is a m must see location while in Paris. We were able to pick up our tickets right beside the metro stop and skip the very long line. Our time slot was for 11:00 am but when we arrived...

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Data zakupu: 04/03/2018

0

VU

Valued User

8 years ago

Co Valued User sądzi o Headout:

Read awful reviews after we booked but the service was fabulous!

Amazing service!!! Thank you so much - all went so well - lovely host on arrival and great communication!

Recenzje produktów

Data zakupu: 12/02/2018

0

VU

Valued User

8 years ago

Co Valued User sądzi o Headout:

Good

Recenzje produktów

Data zakupu: 02/04/2018

0

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W jaki sposób zbierane są recenzje na Feefo?

Kto może zostawić recenzję na Feefo?

Jak weryfikujemy recenzje?

Jak radzimy sobie z fałszywymi recenzjami?