Very helpful but keep a very close eye out for hidden extras, particularly equipment insurance fees.
Steve
HardSoft Computers
9 years ago
Sorry to hear you have had an issue with insurance. Whilst this is not provided with us if you have been charged and do not require the insurance please let your account manager know and they can get this resolved for you. Thanks Steve
TC
Trusted Customer
9 years ago
My issue was resolved but I have a similar issue every time I lease more equipment. Namely that I'm required to insure equipment that I do not actually own as it is leased which is very difficult or impossible to do. The leasing company offers their insurance as a substitute but at a vastly inflated price. There is little mention of any of this at the quotation stage...
I don't like it and only get it resolved by making a fuss. Hardsoft needs to find a away to offer a fully inclusive lease agreement that includes full insurance and "admin" fees. The monthly prices quoted do not actually include these other "hidden" costs...
I enjoyed a speedy, efficient and extremely helpful service from HardSoft. I was particularly impressed by the fast responses and attention to detail in my dealings with Michael Bailey and also with...
Ryan and the team always do a fantastic job of keeping us updated on the latest product releases, and discussing the best solution for our needs as a fast paced digital agency.
Their support team...
HardSoft was established over 35 years ago and are the only 'one stop' solution for the supply and fitting of Apple Macs and PC's to businesses throughout the UK and Europe. We are uniquely both an experienced IT Reseller (Apple Approved Reseller/HP Preferred) and licensed Credit Brokers. A tailored solution is only a call away.
W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.
Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
HardSoft was established over 35 years ago and are the only 'one stop' solution for the supply and fitting of Apple Macs and PC's to businesses throughout the UK and Europe. We are uniquely both an experienced IT Reseller (Apple Approved Reseller/HP Preferred) and licensed Credit Brokers. A tailored solution is only a call away.