They were fast in putting in chair lift and had telephone calls to check we were happy. Excellent service from beginning to end
Sarah
Handicare working with Age UK Trading
9 years ago
Your feedback is greatly appreciated! Delighted to hear that the whole process was handled so professionally from start to finish. Customer service is our top priority so it's great to hear when our customers are happy with our team. Thank you for letting us know.
Recenzje produktów
Sarah
Handicare working with Age UK Trading
9 years ago
Really pleased that you are happy with our service and the stairlift, thank you!
Good product and installation. When we had to report error within first week my elderly parents were called twice to check they had made necessary checks and threatneed with call out charge if error...
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Sarah
Handicare working with Age UK Trading
9 years ago
Your feedback is really helpful to us, thank you for taking the time to pass on your comments. We are really pleased to hear that the product and installation have met your expectations, but disappointed to hear that you felt the aftercare let us down. I will certainly pass on your comments to the customer service team, and will be in touch with you directly about this. `
Recenzje produktów
Sarah
Handicare working with Age UK Trading
9 years ago
Thanks for your comments, we are very pleased to hear our stairlift is helpful.
Data zakupu: 16/05/2017
0
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MK
Mrs Kay
Zweryfikowano przez Feefo
Cumbria
9 years ago
Co Mrs Kay sądzi o Handicare working with Age UK Trading:
I needed a stairlift fairly quickly and they sent someone out to see me within a couple of days. The gentleman explained everything thoroughly and took measurements and left me a quote. After...
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Sarah
Handicare working with Age UK Trading
9 years ago
Thank you for taking the time to share your experience. It is great to hear that the whole team provided an efficient and professional service, this is exactly what we aim for. Your comments are much appreciated and will be passed on to the team.
Recenzje produktów
Sarah
Handicare working with Age UK Trading
9 years ago
Your feedback is very helpful to us. We are absolutely delighted to hear that our stairlift is easy to use and is making such a difference to your husband's life. Comments like this really make our day, thank you.
Data zakupu: 17/05/2017
0
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MD
Mr Drobac
Zweryfikowano przez Feefo
9 years ago
Co Mr Drobac sądzi o Handicare working with Age UK Trading:
The stairlift is excellant and was fitted within 9 days of the home visit. My mother is 83 and uses it freely and confidently and wish she hadgot it earlier.
However customer service failed me. Spelt...
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Sarah
Handicare working with Age UK Trading
9 years ago
We really appreciate your feedback and are very pleased to hear that our stairlift is proving so useful. Extremely sorry to hear that our customer service was not up to scratch however, we will certainly take your comments on board as we aim to provide the best possible service to all our customers. Thank you for taking the time to share your experience, and glad that you felt reassured in the end by our team.
Data zakupu: 10/05/2017
0
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MS
Mr Smith
Zweryfikowano przez Feefo
9 years ago
Co Mr Smith sądzi o Handicare working with Age UK Trading:
Very professional service. Matched best price of competitor and managed to install the stairlift in 5days. Would definitely recommend this team.
Sarah
Handicare working with Age UK Trading
9 years ago
We really value customer feedback, and it's absolutely great to hear you had such a positive experience. We aim to deliver a first rate customer service, and it's gratifying to know we are succeeding! Thank you for taking the time to let us know, we will gladly pass your comments on to the team.
Sales/Representative very good
Installation below average -
Difficult to set time convenient time of installation (had to travel 150 miles to be their so made arrangement difficult)
blew...
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Sarah
Handicare working with Age UK Trading
9 years ago
Customer feedback is vital to us so thank you for giving this detailed account. We are very pleased to hear that the sales team did a good job, but disappointed that the installation fell short of your expectations. I will be in touch with you directly about this. It sounds as though some of the issues you have experienced have now been resolved, which is reassuring. Once again, we appreciate your comments and will be in touch shortly.
Recenzje produktów
Sarah
Handicare working with Age UK Trading
9 years ago
We are delighted to hear that the stairlift has met your expectations both operationally and aesthetically! Thank you for your feedback.
Data zakupu: 15/05/2017
0
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MS
Mr Staples
Zweryfikowano przez Feefo
Surrey
9 years ago
Co Mr Staples sądzi o Handicare working with Age UK Trading:
From initial contact, to onsite survey, resiting of radiator and stairlift installation. No sales pressure efficient installers and all pleasant individuals. Straight lift installed, all processes...
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Sarah
Handicare working with Age UK Trading
9 years ago
We really value customer feedback, thank you so much for taking the time. We are extremely pleased to hear that the whole process was managed in the professional and polite manner we expect from our team. This is exactly what we aim for, so its great to know that it translates into very positive customer experience. Thank you for sharing this with us, we will pass on to the team.
Recenzje produktów
Sarah
Handicare working with Age UK Trading
9 years ago
Thank you for your comments, we are delighted to hear that our stairlift has met your expectations and provides a practical solution to your needs.
The fitters worked efficiently, quickly, politely and explained everything very well.
Sarah
Handicare working with Age UK Trading
9 years ago
We really appreciate your comments and are so pleased to hear that the fitters have been as professional as we would expect them to be. We strive to deliver the best possible customer service, so its great to hear that our team are achieving these high standards. Thank you for your feedback, we will share with the team.
Data zakupu: 12/05/2017
0
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Wiarygodny klient
Zweryfikowano przez Feefo
9 years ago
Fast efficient service product as discribed
Sarah
Handicare working with Age UK Trading
9 years ago
Thanks for your feedback, we are delighted to hear that our service was quick and professional, and that the stairlift has met all your expectations.
Telephone communication excellent and the stairlift fitting carried out
with care and precision.Original quote was excessive but after 6 months of different quotes from other companies,Handicare...
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Sarah
Handicare working with Age UK Trading
9 years ago
We really appreciate your comments and are very pleased to hear that you have been so satisfied with our communication and service overall. Customer service is our top priority and so it's always great to hear that our customers have had such a positive experience.
Informacje o Handicare working with Age UK Trading
Handicare work with Age Co to provide a range of carefully selected stairlifts designed to help those in later life get the most out of their home. Handicare stairlifts are designed with ease of use, safety and the customer in mind.
Nasze niezależne nagrody pozwalają wyróżnić najlepsze marki pod względem obsługi klienta. Zwycięzcy są wybierani na podstawie ocen otrzymanych od klientów.
W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.
Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
Informacje o Handicare working with Age UK Trading
Handicare work with Age Co to provide a range of carefully selected stairlifts designed to help those in later life get the most out of their home. Handicare stairlifts are designed with ease of use, safety and the customer in mind.