Attended to my request to reinsure Camper van that has been on SORN due to
Covid in a speedy manner And at a lower cost than previous year's Insurance.
Thankyou
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MI
Mike
5 years ago
Co Mike sądzi o GS Group:
Excellent service
Very happy with the service. The problem was sorted very quickly.
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JA
Jacqueline
5 years ago
Co Jacqueline sądzi o GS Group:
5 Star
Always great service from David, Denise and team
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Wiarygodny klient
5 years ago
Very attentive to my needs
They did well in reminding me of a renewal that I had overlooked. With thanks.
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CH
Christopher
5 years ago
Co Christopher sądzi o GS Group:
Top job again 100%
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JA
Julie Anne
Perth
5 years ago
Co Julie Anne sądzi o GS Group:
Highly recommended
They do all the work for me with no hassle. Really pleasant to deal with. I would definitely recommend them to others.
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Wiarygodny klient
5 years ago
Wouldn't contemplate ever using this lot again...
Our car and house/contents insurance was taken over by GS Group on the retiral of our long-standing broker. First renewal was significantly higher than we were used to but we assumed it must be...
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George Stubbs
GS Group
5 years ago
Good afternoon Mr Lindsay
Many thanks for taking the time to provide feedback. We are obviously disappointed that we have been unable to meet your expectations. I can confirm that we have reviewed your case and that we have approached over 30 insurers to try and obtain terms for you taking in to account the full underwriting information including claims. Our industry is guilty of providing dual pricing practices particularly the online presence which is a matter that is being addressed by the regulators. We are appreciative of the service levels afforded by I & D previously and can confirm that GS Group have done everything here to try and assist that I & D would have done especially around fair presentation of the risk and markets approached..
We do try our best and take a lot of pride in our service standards and allow full transparency via or Feefo ratings.
Once again we are sorry we could not meet your expectations and thank you for your past business
Wiarygodny klient
5 years ago
Thank you for the frank reply to my comments. What I wrote was not entirely the full story. When renewal came up last year the reminder arrived about two days before it was due, thereby giving me no time to explore the market myself as we were still heavily involved in getting the house back in order. I spoke to your office and was assured they would try to do better, but next day all I got was a fairly curt "That's the best we can do" put over in a 'take it or leave it' fashion. I had no option but to take it. This year, when I questioned the still enormously high premium, your representative gave me the quote about not having access to the special offers on comparison websites. Three other points were made during our conversation in March, which I didn't use yesterday but might as well do so today: first was, "Maybe it would have been better had you contacted AXA directly"; the second was, "It's very difficult for brokers", and last, when I questioned how the insurance market could offer so many different prices and conditions for premiums in so many different ways, I got the plaintive answer: "It's a minefield out there." At least that seemed honest! If the regulator is looking at practices within the insurance industry I do hope they come up with rules which make life for both brokers and members of the public much simpler and fairer. As for my experience of obtaining quotes myself, what I discovered and was told over two or three days of phoning around would make another story altogether.
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JO
Joan
5 years ago
Co Joan sądzi o GS Group:
I would buy from them again.
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Wiarygodny klient
5 years ago
Always helpful, efficient, polite and prompt.
Rachael
GS Group
5 years ago
Thank you for your positive feedback!
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AD
Adrian
by Crieff
5 years ago
Co Adrian sądzi o GS Group:
having a Broker like yourselves continues D and D good service provision
GS Group is an independent Scottish company that provides Insurance Broking and Financial Services to both business and personal customers across the whole of the UK.
W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.
Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
GS Group is an independent Scottish company that provides Insurance Broking and Financial Services to both business and personal customers across the whole of the UK.