W jaki sposób zbierane są recenzje na Feefo?

W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.

Kto może zostawić recenzję na Feefo?

Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.

Jak weryfikujemy recenzje?

Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.

Jak radzimy sobie z fałszywymi recenzjami?

Feefo uniemożliwia zostawianie fałszywych recenzji, ponieważ do wystawienia opinii zachęcamy tylko zweryfikowanych kupujących.

Recenzje sprzedawcy Glow-worm | Recenzje dotyczące obsługi klienta sprzedawcy {{merchantUrl}} | Feefo

Wyświetlono wszystkie recenzje: 189

William Buchanan

Zweryfikowano przez Feefo

1 month ago

Co William Buchanan sądzi o Glow-worm:

It was straightforward and easy to follow. It didn’t need too much time to complete.

Vaillant UK

Glow-worm

1 month ago

Thank you for your review and for taking the time to provide us with your feedback. Should you need to contact us in the future, all our contact details can be found here: https://www.glow-worm.co.uk/homeowner/contact/ Kind regards, Glow-worm

Data zakupu: 12/06/2026

Wiarygodny klient

Zweryfikowano przez Feefo

1 month ago

Did not Receive the confirmation/reference number when i completed the web page. Have now contacted Glow worm by telephone and was told i would receive the reference number by email, still not...

Przeczytaj więcej

Vaillant UK

Glow-worm

1 month ago

Thank you for your review, we’re sorry to hear about your experience. Our customer care team have fully investigated this and advised that they have actioned your request and you will be receiving an email in due course. We apologise for any inconvenience caused with this. Should you need to contact us in the future, all our contact details can be found here: https://www.glow-worm.co.uk/homeowner/contact/ Kind regards, Glow-worm

Data zakupu: 06/06/2026

David Cheeseman

Zweryfikowano przez Feefo

GBR

1 month ago

Co David Cheeseman sądzi o Glow-worm:

I have had an old boiler replaced and when trying to register JUST the boiler, I wouldn't class it as a new 'system' but that was the only way in to register just the boiler. If you give a link, it...

Przeczytaj więcej

Vaillant UK

Glow-worm

1 month ago

Thank you for your review and for taking the time to provide us with your feedback of the registration process. Should you need to contact us in the future, all our contact details can be found here: https://www.glow-worm.co.uk/homeowner/contact/ Kind regards, Glow-worm

Data zakupu: 07/06/2026

Wiarygodny klient

Zweryfikowano przez Feefo

2 months ago

Easy to access aesthetically attractive as boilers go, fitters excellent, experienced and local.

Vaillant UK

Glow-worm

1 month ago

Data zakupu: 06/05/2026

Emma Quearns

Zweryfikowano przez Feefo

2 months ago

Co Emma Quearns sądzi o Glow-worm:

See above.

Vaillant UK

Glow-worm

2 months ago

Thank you for your review and feedback, we’re sorry to hear that you rate your newly installed boiler 1 star. Please email us on reviews@glow-worm.co.uk with some information on your score so we can assist. All of our contact details can be found here: https://www.glow-worm.co.uk/homeowner/contact/ We apologise for any inconvenience caused. Kind regards, Glow-worm

Data zakupu: 07/05/2026

Wiarygodny klient

Zweryfikowano przez Feefo

2 months ago

Website gave out wrong guarantee period of 2 years instead of advertised 7.

Vaillant UK

Glow-worm

1 month ago

Thank you for your review and for taking the time to provide us with your feedback. We're sorry to hear about this, we have checked our records and understand the 7 year guarantee has been added. Should you need to contact us in the future, all our contact details can be found here: https://www.glow-worm.co.uk/homeowner/contact/ Kind regards, Glow-worm

Data zakupu: 08/05/2026

Wiarygodny klient

Zweryfikowano przez Feefo

2 months ago

Best price and compact boiler

Data zakupu: 22/04/2026

Wiarygodny klient

Zweryfikowano przez Feefo

2 months ago

The engineers were courteous and they left the property in good condition having completed a good job

Vaillant UK

Glow-worm

2 months ago

Data zakupu: 28/04/2026

Wiarygodny klient

Zweryfikowano przez Feefo

2 months ago

I think that it may have been 5* if it hadn't been a bank holiday weekend! I mean the phone may have been answered a bit sooner!

Vaillant UK

Glow-worm

2 months ago

Thank you for your review and for taking the time to provide us with your feedback. We apologise for the wait when you tried to get through to us. Should you need to contact us in the future, all our contact details can be found here: https://www.glow-worm.co.uk/homeowner/contact/ Kind regards, Glow-worm

Data zakupu: 03/05/2026

Sarah Wootton

Zweryfikowano przez Feefo

GBR

2 months ago

Co Sarah Wootton sądzi o Glow-worm:

Couldn’t fix my boiler, called it a “Beyond Economical Repair” even though the engineer thought it would be fine, left me waiting in all day. No communication from them, had to contact them to find...

Przeczytaj więcej

Vaillant UK

Glow-worm

2 months ago

Thank you for your review, we’re sorry to hear about your experience. Our customer care team have fully investigated this, your boiler was deemed Beyond Economical Repair due to the cost of the repair and the amount of parts required. This decision isn't made by the engineer; it was declared Beyond Economical Repair after the engineer had visited due to the amount of parts required to fix it. We sincerely apologise that this information was not provided to you at the time and feedback has been passed onto the relevant department. We apologise for any inconvenience caused with this. Should you need to contact us in the future, all our contact details can be found here: https://www.glow-worm.co.uk/homeowner/contact/ Kind regards, Glow-worm

Data zakupu: 24/04/2026

Nie masz jeszcze zaproszenia do recenzowania?

Feefo Trusted Service Awards

Nasze niezależne nagrody pozwalają wyróżnić najlepsze marki pod względem obsługi klienta. Zwycięzcy są wybierani na podstawie ocen otrzymanych od klientów.

Czym są nagrody Trusted Service Awards dla najlepszego usługodawcy

Dlaczego warto ufać recenzjom na Feefo?

Dowiedz się więcej o Feefo