I had to ring 3 times in order to change my flight ....that I had booked 10 hours earlier and it took all morning ....otherwise it would be a 5 star.
The 3rd person actually helped me
Mavyreen
Globehunters
4 years ago
We are glad to hear that the booking process was easy but we do apologise that your post booking customer service could be improved. Thank you very much for letting us know – we have already raised this issue to the relevant departments and they will do everything they can for this not to happen in the future.
If you need further assistance, please do not hesitate to contact us.
Wishing you a safe and happy trip!
0
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KB
Karen B
Zweryfikowano przez Feefo
Kingston Upon Thames
4 years ago
Co Karen B sądzi o Globehunters:
Well priced flights for the Easter holidays
Was looking for flights to Colombia and these guys came up with the best deal, plus I had to call up and speak with someone to check some things and didn't have to wait too long before my call was...
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Mavyreen
Globehunters
4 years ago
We are glad to hear that the booking process was easy but we do apologise that it wasn't clear enough that the luggage was not included in the price. Thank you very much for letting us know – we have already raised this issue to the relevant departments and they will do everything they can for this not to happen in the future. All the best :)
0
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MF
Miss Francis Francis
Zweryfikowano przez Feefo
4 years ago
Co Miss Francis Francis sądzi o Globehunters:
The phone line is answered after a few short rings. Everyone I have spoken to have been very helpful and friendly. After receiving such poor customer service from another airline, you have been so...
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Mavyreen
Globehunters
4 years ago
Thank you so much for the review! We're so glad you are happy with our customer service! It means a lot to us to know that you really appreciated our services and we will send your compliment to our staff as well.
If you need further assistance, please do not hesitate to contact us.
Wishing you a safe and happy trip!
0
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MC
Mr Graeme Chapman
Zweryfikowano przez Feefo
Lancaster
4 years ago
Co Mr Graeme Chapman sądzi o Globehunters:
Human communication…..no damn robot !
Fast efficient service from a human ,not a Robot !
Mavyreen
Globehunters
4 years ago
Glad to know that we provided you with the highest level of customer service! Wishing you a safe and happy trip!
If you need further assistance, please do not hesitate to contact us.
0
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Wiarygodny klient
Zweryfikowano przez Feefo
4 years ago
Very happy
Impressive service and price.
Tickets and other docs came through quickly after purchase made.
Mavyreen
Globehunters
4 years ago
Thank you very much for your fab review! Glad to know that we provided you with the highest level of customer service! Wishing you a safe and happy trip!
If you need further assistance, please do not hesitate to contact us.
0
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Wiarygodny klient
Zweryfikowano przez Feefo
4 years ago
Excellent
Booked online, but spoke to them as well, all questions answered. Received tickets within 48 hours. Really good price
Mavyreen
Globehunters
4 years ago
Thank you so much for the review! We're so glad you are happy with our customer service! It means a lot to us to know that you really appreciated our services and we will send your compliment to our staff as well.
If you need further assistance, please do not hesitate to contact us.
Wishing you a safe and happy trip!
0
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Wiarygodny klient
Zweryfikowano przez Feefo
4 years ago
No e-ticket sent
Never gotten the e-ticket
Mavyreen
Globehunters
4 years ago
Thanks for contacting us. Your booking is confirmed and e-tickets will be sent a week prior to the departure.
ATOL certificate and the invoice of payment are sent on the email. Hope this helps :)
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Wiarygodny klient
Zweryfikowano przez Feefo
4 years ago
Excellent service.
Very helpful and reliable. . I’ll use them again.
0
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Wiarygodny klient
Zweryfikowano przez Feefo
4 years ago
Great! Good communication and assistance throughout
Everything was easy - really good communication. I booked with Dev and had a good experience. I called a few times to check small details and both times the phone was answered and I was assisted...
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0
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Wiarygodny klient
Zweryfikowano przez Feefo
4 years ago
I really found Globehunters to be professional and extremely efficient. As soon as I called with my query they were able to assist so that I could continue with my booking. I definitely recommend...
W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.
Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
