A1 in competitive pricing and customer satisfaction
A highly competitive priced ticket, sold to me without a fuss.. Soon after, it follows a staff member clarifying the barebones is exactly what I have wanted, thus avoiding any confusion. A1 services....
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Mavyreen
Globehunters
3 years ago
Thank you very much for your brilliant review! We always strive to make sure that the booking process is as easy for our customers and always deliver in service and price!
If you need further assistance, please do not hesitate to contact us. Wishing you a safe and happy trip! :-)
0
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Wiarygodny klient
Zweryfikowano przez Feefo
3 years ago
Poor communication
Communication is very poor
Mavyreen
Globehunters
3 years ago
Hello,
Thank you for your feedback. We apologize for the inconvenience in your reservation. You deserve a smooth and trouble-free experience when you travel with us. We're truly sorry that this booking was an
exception. We have escalated this case internally to investigate further with our customer support.
We hope we can have the opportunity to serve your travel needs again in the future.
I appreciate your understanding.
Best regards,
Globehunters Team
0
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MO
Mr Emmanuel Akin-Onigbinde
Zweryfikowano przez Feefo
3 years ago
Co Mr Emmanuel Akin-Onigbinde sądzi o Globehunters:
Big thanks to Jerin!
Booking was seamless, and the travel consultant Jerin Thomas was a delight. Sorted everything for us super quickly and smoothly.
Mavyreen
Globehunters
3 years ago
Thank you very much for your fab review! If you need further assistance, please do not hesitate to contact us. Wishing you a safe and happy trip! :-)
0
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MS
Mr Rob Smith
Zweryfikowano przez Feefo
3 years ago
Co Mr Rob Smith sądzi o Globehunters:
Andrew from Globehunters provided a swift and competent booking process
Mavyreen
Globehunters
3 years ago
Thank you very much for your fab review! If you need further assistance, please do not hesitate to contact us. Wishing you a safe and happy trip! :-)
0
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MO
Mrs Hannah Oertel
Zweryfikowano przez Feefo
3 years ago
Co Mrs Hannah Oertel sądzi o Globehunters:
impossible to contact and book, nightmare, world of regret booking with them
Mavyreen
Globehunters
3 years ago
Hello,
Thank you for your feedback. We apologize for the inconvenience in your reservation. You deserve a smooth and trouble-free experience when you travel with us. We're truly sorry that this booking was an
exception. We normally have very high levels of responsiveness. We have escalated this case internally to investigate further with our customer service.
We hope we can have the opportunity to serve your travel needs again in the future.
I appreciate your understanding.
Best regards,
Globehunters Team
0
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MT
Mr Ronald Taylor
Zweryfikowano przez Feefo
3 years ago
Co Mr Ronald Taylor sądzi o Globehunters:
I thought that thai airways luggage allowance was 30klo per person not 20 k
I thought that you was good and quick but i was not so happy that i had to pay separately for me and my wifes luggage as i have never had to do that before that is the only negative
1
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MD
Mr Michael Doran
Zweryfikowano przez Feefo
3 years ago
Co Mr Michael Doran sądzi o Globehunters:
The initial booking page arrived via Skyscanner should make it clear that the booking/pricing was for a basic booking, followed by requesting further pricing for other options such as baggage.
Mavyreen
Globehunters
3 years ago
Hi,
Thank you very much for your feedback and apologies for not having the baggage information made clear during your booking journey. We have escalated this case internally to investigate further and make sure there is no lack of clarity about the luggage fares.
We hope we can have the opportunity to serve your travel
needs again in the future.
I appreciate your understanding.
Best regards,
Globehunters Team
0
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MC
Mrs Cecily Chappel
Zweryfikowano przez Feefo
London
3 years ago
Co Mrs Cecily Chappel sądzi o Globehunters:
Efficient and easy to deal with.
Mavyreen
Globehunters
3 years ago
Thank you very much for your fab review! If you need further assistance, please do not hesitate to contact us. Wishing you a safe and happy trip! :-)
0
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Wiarygodny klient
Zweryfikowano przez Feefo
3 years ago
Flight booking
It was easy to book online but the only thing that surprised me was I had to pay an additional fee for my baggage which wasn’t shown on the initial advertised price
Mavyreen
Globehunters
3 years ago
Thank you very much for your brilliant review! We always strive to make sure that the booking process is as easy for our customers! Apologies for not having the baggage information made clear during your booking journey.
If you need further assistance, please do not hesitate to contact us. Wishing you a safe and happy trip! :-)
0
Udostępnij
Wiarygodny klient
Zweryfikowano przez Feefo
3 years ago
Transparency and inconsistency in pricing
The flight was a no luggage flight and the information was hidden.
Also, i was quoted two different prices to add luggage for the same flight
Mavyreen
Globehunters
3 years ago
Hi, Thank you very much for your feedback and apologies for not having the baggage information made clear during your booking journey. We have escalated this case internally to investigate further and make sure there is no lack of clarity about the luggage fares.
We hope we can have the opportunity to serve your travel
needs again in the future.
I appreciate your understanding.
Best regards,
Globehunters Team
W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.
Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
