fast but item was not gift wrapped was just in the usual box.
Customer Services
Gift and Wrap
2 years ago
Good Afternoon and thank you for your order.
We are very sorry to hear that you were disappointed with the packaging of your bracelet.
I can see that you did opt for a gift box as a packaging option but the luxury gift wrapping service was not selected for this order.
We can gift wrap orders for an additional £4.95 with high quality paper, ribbon, and personalised card but it must be selected before checking out.
I hope this helps to clarify.
Kind Regards
Easy to use website, fast postage,reasonable pricing. Would highly recommend and will use again.
Customer Services
Gift and Wrap
2 years ago
Thank you so much for your kind words.
We really appreciate you taking the time to share your experience with us.
Kind Regards
Recenzje produktów
Data zakupu: 05/02/2024
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Wiarygodny klient
Zweryfikowano przez Feefo
2 years ago
The item was minute. I won't be buying online again. Very disappointed
Customer Services
Gift and Wrap
2 years ago
Thank you for the feedback on your recent order from us.
I am very sorry to hear that you were disappointed with the charm.
We would be more than happy to exchange this for something else or to provide a refund. Please find details on our free returns service here:
https://www.giftandwrap.co.uk/returns-policy-i36
Kind Regards
Correct item delivered, on time. No opportunity to add a gift message and unclear to recipient who sent it.
Customer Services
Gift and Wrap
2 years ago
Good Morning and thank you for your order.
We are very sorry to hear that you were disappointed with the packaging of your bracelet.
I can see that you did opt for a gift box as a packaging option but the luxury gift wrapping service was not selected for this order.
We can gift wrap orders for an additional £4.95 with high quality paper, ribbon, and personalised card but it must be selected before checking out.
I hope this helps to clarify.
Kind Regards
W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.
Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
