Hi,
Thank you for your review.
We sincerely apologize for the delays and issues you experienced with your delivery, and we understand your frustration. While we do our best to ensure timely deliveries, factors such as customs processing and regional delays can sometimes cause unexpected hold-ups. We also regret that your parcel was left in an unsecured location. Your feedback about FedEx is valuable to us, and we will take it into consideration. If you have any concerns or would like to discuss this matter further, please feel free to contact us at 1-855-448-777.
We appreciate your understanding and hope to provide you with better service in the future.
Kind regards,
Gemporia