Appalling communications. They don't reply to phone call queries and don't trust them to do what they say they will have done.
Sarah
Fresh Insurance Services
5 years ago
Thank you very much for taking the time to feedback to us. At Fresh we strive to deliver a personal and helpful service and I’m sorry that we have fallen short with how we have kept you updated on this occasion.One of our managers will contact you within the next 24 hours to talk through the concerns you have detailed and any further queries you may have.
Recenzje produktów
Sarah
Fresh Insurance Services
5 years ago
Thank you very much for taking the time to feedback to us. At Fresh we strive to deliver a personal and helpful service and I’m sorry that we have fallen short with how we have kept you updated on this occasion.One of our managers will contact you within the next 24 hours to talk through the concerns you have detailed and any further queries you may have”
Data zakupu: 02/02/2021
0
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MT
Mr Martin Tonks
Manchester
5 years ago
Co Mr Martin Tonks sądzi o Fresh Insurance Services:
Appalling communications. I have had an ongoing dispute re the settlement exclusion in my policy for a number of years now. I forwarded a structural survey to Fresh to forward to the insurance...
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Sarah
Fresh Insurance Services
5 years ago
Thank you very much for taking the time to feedback to us. At Fresh we strive to deliver a personal and helpful service and I’m sorry that we have fallen short with how we have kept you updated on this occasion.One of our managers will contact you within the next 24 hours to talk through the concerns you have detailed and any further queries you may have.
Recenzje produktów
Sarah
Fresh Insurance Services
5 years ago
Thank you very much for taking the time to feedback to us. At Fresh we strive to deliver a personal and helpful service and I’m sorry that we have fallen short with how we have kept you updated on this occasion.One of our managers will contact you within the next 24 hours to talk through the concerns you have detailed and any further queries you may have.
Data zakupu: 02/02/2021
0
Udostępnij
MB
Mrs Sylvia Bickerton
Warrington
5 years ago
Co Mrs Sylvia Bickerton sądzi o Fresh Insurance Services:
As usual, a first class service. Always extremely polite and helpful.
Recenzje produktów
Data zakupu: 30/01/2021
0
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MN
Mr Charles Newbury
5 years ago
Co Mr Charles Newbury sądzi o Fresh Insurance Services:
phoned about cost of insurance as cheaper for a new customer than for me who was renewing for a third time and have not claimed. Phoned but received a curt 'take it or leave it' reply from your...
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Sarah
Fresh Insurance Services
5 years ago
Thank you very much for your feedback. At Fresh we always try and ensure that both our existing customers and new customers receive the best price available unique to their circumstances. I understand that the discrepancy was caused by mismatched details between the web and telephone quotation you received. This has now been rectified and I believe you have now received the correct price for your policy.Thank you for renewing with us and I hope you give us the opportunity to get this right first time for you next year.
Recenzje produktów
Sarah
Fresh Insurance Services
5 years ago
Thank you for renewing with us again this year.
Data zakupu: 27/01/2021
0
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Wiarygodny klient
5 years ago
They were responsive and addressed my issues well
Recenzje produktów
Data zakupu: 28/01/2021
0
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MM
Mr & Mrs Mitchell
Staffoed
5 years ago
Co Mr & Mrs Mitchell sądzi o Fresh Insurance Services:
100% assistance with all queries. The staff went the extra mile in dealing with problems. I would recommend Fresh Insurance to all friends and relatives.
Recenzje produktów
Data zakupu: 27/01/2021
0
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Wiarygodny klient
5 years ago
Excellent customer service
Recenzje produktów
Data zakupu: 22/12/2020
0
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Wiarygodny klient
5 years ago
Quick efficient service.
Recenzje produktów
Data zakupu: 26/01/2021
0
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MM
Mr Trevor Maybourne
5 years ago
Co Mr Trevor Maybourne sądzi o Fresh Insurance Services:
W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.
Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
