W jaki sposób zbierane są recenzje na Feefo?

W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.

Kto może zostawić recenzję na Feefo?

Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.

Jak weryfikujemy recenzje?

Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.

Jak radzimy sobie z fałszywymi recenzjami?

Feefo uniemożliwia zostawianie fałszywych recenzji, ponieważ do wystawienia opinii zachęcamy tylko zweryfikowanych kupujących.

Opinie o forward2me

Wyświetlono wszystkie recenzje: 13,904

Wiarygodny klient

Zweryfikowano przez Feefo

5 years ago

Very happy!

Would absolutely use again! Sooooo fast. From when I first ordered the product in the UK, it arrived to me in Australia in less than 2 weeks! So pleased. And cost less than initially quoted too :)

Wiarygodny klient

Zweryfikowano przez Feefo

5 years ago

Responds quickly to my queries. Fast shipping.

Very happy with Forward2me customer service team. Responds to my queries promptly. Received my parcel from Japan to Australia within 5 working days. Did not give 5 stars as the freight/shipping...

Przeczytaj więcej

Tracy Thornton

forward2me

5 years ago

Hi, Many thanks for your review. I'm pleased to hear that you are happy with the service we have provided you although I'm sorry that you found the service expensive. Japan is a fairly new facility and have up to now only been able to offer a premium tracked door to door service with DHL however we are now offering a service with UPS and looking to add further services in the future including some budget options. Please also keep in mind we are offering a service as well as shipping including offering an address in various countries, receiving your parcels, processing and storing them until shipping and include all the export paperwork required for customs entries. I hope that you will continue to use our services going forward and look forward to working with you again soon. Kind regards, Tracy.

Allison Lara Pineda

Zweryfikowano przez Feefo

5 years ago

Co Allison Lara Pineda sądzi o forward2me:

Fast and professional!

Very fast responses from customer service! Easy to use and very happy with how fast my order came in!

Wiarygodny klient

Zweryfikowano przez Feefo

5 years ago

Couldn't ship the alcohol I wanted, great customer service though

Customer service was amazing when I could get a hold of them they are hard to get a hold of via phone(whats app)

Tracy Thornton

forward2me

5 years ago

Hi, Many thanks for your feedback. I'm pleased to hear that you received amazing service from our Customer Services, I do understand it must have been frustrating if you weren't able to get hold of one of the team over the phone however we do offer other channels of communication via chat, whatsapp and social media where customers can contact a customer service agent more quickly to speak directly to someone. I'm really sorry that you weren't able to forward your alcohol, I believe you are based in the USA and import restrictions are very strict for personal imports of alcohol. In the past we have tried to ship personal shipments of alcohol to your country without success, these shipments tend to be returned by US customs on receipt. I hope this won't deter you using our services in the future for other items you are looking to purchase and ship to the USA, please feel free to check restrictions for shipping with our Customer Services before going ahead with a purchase and they will be very happy to assist you. Kind regards, Tracy.

Wiarygodny klient

Zweryfikowano przez Feefo

5 years ago

good service and very responsive staffs

Wiarygodny klient

Zweryfikowano przez Feefo

5 years ago

Excellent

Forward2me is easy to use and they have a quick turnover of your parcels. If you should have any queries they will solve these for you. Excellent service!

Wiarygodny klient

Zweryfikowano przez Feefo

5 years ago

Excellent customer service.. and goods were delivered really quickly..

Wiarygodny klient

Zweryfikowano przez Feefo

5 years ago

Fast service. Easy to use webside

Fast service. Easy to use webside. Prices on shipping could be lover but that is not yours to deside.Good to be able to shopp from companies that do not ship ex-UK.

Wiarygodny klient

Zweryfikowano przez Feefo

5 years ago

Quick, responsive and reliable. I have used other services like them but have had issues. Forward2me is great at emails and helping too.

Wiarygodny klient

Zweryfikowano przez Feefo

5 years ago

quick and reliable

Tracy Thornton

forward2me

5 years ago

HI, Many thanks for your feedback. I'm pleased to hear that you are happy with the service offered and we look forward to helping you ship again soon. Kind regards, Tracy.

Nie masz jeszcze zaproszenia do recenzowania?

Dlaczego warto ufać recenzjom na Feefo?

Dowiedz się więcej o Feefo

Recenzje sprzedawcy forward2me

W jaki sposób zbierane są recenzje na Feefo?

Kto może zostawić recenzję na Feefo?

Jak weryfikujemy recenzje?

Jak radzimy sobie z fałszywymi recenzjami?