W jaki sposób zbierane są recenzje na Feefo?

W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.

Kto może zostawić recenzję na Feefo?

Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.

Jak weryfikujemy recenzje?

Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.

Jak radzimy sobie z fałszywymi recenzjami?

Feefo uniemożliwia zostawianie fałszywych recenzji, ponieważ do wystawienia opinii zachęcamy tylko zweryfikowanych kupujących.

Opinie o forward2me

Wyświetlono wszystkie recenzje: 13,904

Wiarygodny klient

Zweryfikowano przez Feefo

13 years ago

I am happy with the overall service. Just one area about repack. I found that parcels…

I am happy with the overall service. Just one area about repack. I found that parcels received have been repacked more than one time. And I was charged the packing fee twice. It would be better to...

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forward2me

13 years ago

Many thanks for your mail. We package your parcels to ensure that they are safe for international shipping without any extra charge. The fee you will have been charged will be the consolidation fee. If you have any further queries please don't hesitate to get back in touch. Kind Regards, James

Wiarygodny klient

13 years ago

James, Let me re-phrase it. I was charged the consolidation fee twice. 12gbp for a total of 4 parcels. The consolidation fee I was told was 6 GBP for the first 6 parcels and then 1 GBP for each subsequent parcels. What concerns me more is the procedure. It seems that the first consolidation was for the 1st and 2nd parcel without my request. And it was then consolidate with the 3rd and 4th under my request. I just want to make sure that no consolidation should be carried out without client's request. Because you wouldn't know how many parcel will be received. And how the client wants to consolidate them as some items may be too heavy and can't be packed together with fragile items. I understand that the consolidation service is still an ad-hoc service. Appreciate your help. Please review the case and address these issues for future. Thank you

forward2me

13 years ago

Thanks for your comments. We consolidated your items for you to help reduce your shipping costs. When consolidating any parcels we would always ensure that they are safely and securely packaged for shipping, not mixing heavy and fragile items. We've noted your comments and we'll be sure to review this for you and await your instructions for future parcels. We'll be introducing the consolidation service on our website in the future - this will allow you to inform us when you are ready for consolidation. Have a good weekend. Kind Regards, James

Wiarygodny klient

Zweryfikowano przez Feefo

13 years ago

Parcel arrived quickly from UK to Australia. Excellent service.

forward2me

13 years ago

Thanks for your feedback, we appreciate your kind comments. We look forward to shipping to you again in the future. Kind Regards, James

Wiarygodny klient

Zweryfikowano przez Feefo

13 years ago

Everything is ok. Would like also to see other methods of shipment not only dhl.

forward2me

13 years ago

Thanks for taking the time to leave us with your feedback. We're looking to offer our customers different methods of shipping through our website in the future but as a relatively new company we haven't just got there yet. If you would like us to look into different option in future then please get in touch. Kind Regards, James

Wiarygodny klient

Zweryfikowano przez Feefo

13 years ago

Awesome communication. Got the item super-fast. I'm supper happy I have an account with these…

Awesome communication. Got the item super-fast. I'm supper happy I have an account with these guys! You'd be surprised how hard it is to find non-clunky rain-boots and certain motorcycle parts in the...

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forward2me

13 years ago

Thanks for taking the time to leave us with your feedback. We're pleased to hear that you were happy with our service and we look forward to receiving more parcels for you in the future. Kind Regards, James

Wiarygodny klient

Zweryfikowano przez Feefo

13 years ago

the delivery was excellent however the postage was too expensive, infact is was more than…

the delivery was excellent however the postage was too expensive, infact is was more than the present did cost. Will not use the service again unless its inevitable

forward2me

13 years ago

Many thanks for your feedback, your views mean a lot to us. We're sorry you thought that our service was expensive, please get in touch if you would like us to look into other shipping options, such as Royal Mail for you. Kind Regards, James

Wiarygodny klient

Zweryfikowano przez Feefo

13 years ago

Thank you for an efficient service I had my parcel in 3 days after it…

Thank you for an efficient service I had my parcel in 3 days after it was delivered to you. Well Done

forward2me

13 years ago

Thanks for taking the time to respond to us, we really appreciate your kind comments. We look forward to shipping to you again in the near future. Many Thanks, James

Wiarygodny klient

Zweryfikowano przez Feefo

13 years ago

Did what I expected them to do.

forward2me

13 years ago

Thanks for your feedback. We look forward to receiving more parcels on your behalf. Kind Regards, James

Wiarygodny klient

Zweryfikowano przez Feefo

13 years ago

smooth & fast transaction. thanks.

forward2me

13 years ago

Many thanks for your feedback, we really value your opinions. We look forward to shipping to you again in the near future. kind Regards, James

Wiarygodny klient

Zweryfikowano przez Feefo

13 years ago

Wonderfully prompt and accurate service

forward2me

13 years ago

Many thanks for your kind comments, we look forward to receiving more parcels for you in the future. Kind Regards, James

Wiarygodny klient

Zweryfikowano przez Feefo

13 years ago

Great service, packages arrive at forwad2me, got sent notifcation, paid by PayPal, packages turned up…

Great service, packages arrive at forwad2me, got sent notifcation, paid by PayPal, packages turned up in Australia via DHL. Great service.

forward2me

13 years ago

Thanks for your feedback, we really appreciate your kind comments. Kind Regards, James

Nie masz jeszcze zaproszenia do recenzowania?

Dlaczego warto ufać recenzjom na Feefo?

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Recenzje sprzedawcy forward2me

W jaki sposób zbierane są recenzje na Feefo?

Kto może zostawić recenzję na Feefo?

Jak weryfikujemy recenzje?

Jak radzimy sobie z fałszywymi recenzjami?