Dear Customer,May we clarify that whenever an online booking is requested - our system automatically generates a response and attempts to get the booking confirmed through the airline in question. The same is mentioned in our terms and conditions as well i.e., "All Bookings are subject To Availability. Prices Are Not Guaranteed Until Tickets Have Been Issued".With regards to price variance – we would like to clarify that as an agent; we do not have any control or foresight over the expected fare on an itinerary as it is under the respective airline only. It depends on various factors and such a not governed by us. Further, in your case - since booking was not confirmed, we were not able to honor the booking.With reference to the payment – it has been cancelled from our side on 25/11/2020We render our apologies for all the inconvenience caused and acknowledge your dissatisfaction at present.Regards Fly Sharp