No better than I would expect for a 4 star hotel was hoping for better
Gina
FlyDirect
2 years ago
Thank you for sending in your review of a recent trip to the Algarve, I am sorry to hear of the hotel having hot water issues, we will pass this feedback onto our hotels partners in Portugal. We hope that you would choose to use us at FlyDirect on a future holiday.
When contacted on small issues, most helpful. Maybe one thing, make the customer aware that the flight does not appear on various departure/arrival apps & can't be added to 3rd party transfers etc...
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Gina
FlyDirect
2 years ago
Thank you very much for your review, we are glad to hear you enjoyed the FlyDirect journey and the convenience of not travelling via the UK, we hope to welcome you back on-board a future flight with us.
Poor help at Guernseys end. The usual over the top , stop virtually everyone with ridiculous security going through Guernsey airport. They do there best to make it as difficult as possible with there...
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Gina
FlyDirect
2 years ago
Thank you for your feedback, I am sorry to hear that there was issues at Guernsey airport with slow security lines and incorrect desk information. I will pass this feedback on to our our ground handling agents which is Aurigny. I am happy to hear that overall you enjoyed your time in the islands and we hope that you choose to FlyDirect on a future occasion.
It was very efficient both in Guernsey, and Faro
We had a member of our group who needed assistance which was excellent
There was a medical emergency on our return and this was dealt with very calmly...
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Gina
FlyDirect
2 years ago
Thank you for your wonderful review of our FlyDirect flights to the Algarve from Guernsey. It sounds like your group had a great time on the golf course, and we hope to welcome you all back on a future trip!
Thank you for your review, we look forward to welcoming you on a future FlyDirect flight or holiday from Guernsey
Data zakupu: 22/09/2024
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Zweryfikowano przez Feefo
2 years ago
Excellent service and aircraft have so much Kev space
Kate Sloan
FlyDirect
2 years ago
Thank you for your positive feedback. We're glad that you enjoyed your holiday and look forward to welcoming you back should you wish to book with us in the future.
Two hour delay so VERY late arriving at hotel,but rest was fine.Transfer slick,once we found the Tui rep in the car park.Hard to find right queue to check in coming home,and no one around to...
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Kate Sloan
FlyDirect
2 years ago
Thank you for your feedback. We're glad that you enjoyed your holiday in Majorca. We will pass on your comments to the ground staff at the airport.
Thank you for your positive feedback. We're glad that you enjoyed your trip to Faro. We will make sure to bring up your comment during the next destinations meeting.
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Data zakupu: 21/09/2024
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Zweryfikowano przez Feefo
2 years ago
Private transfer on return was in a mini bus! With 4 other people thought it would be a car for sole occupancy like on outbound journey?
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Kate Sloan
FlyDirect
2 years ago
Thank you for your positive review. We're glad you enjoyed your holiday in Croatia and look forward to welcoming you back in the near future, should you wish to book with us again. Regarding your transfer, if you would like to take this further then please email our customer services team at enquiries@citravelgroup.com and we will try to assist you as much as we can.
FlyDirect organises direct flights from Jersey, Guernsey and the Isle of Man to the destinations in Spain & Portugal, offering flight only and a fantastic range of hotels.
Nasze niezależne nagrody pozwalają wyróżnić najlepsze marki pod względem obsługi klienta. Zwycięzcy są wybierani na podstawie ocen otrzymanych od klientów.
W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.
Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
FlyDirect organises direct flights from Jersey, Guernsey and the Isle of Man to the destinations in Spain & Portugal, offering flight only and a fantastic range of hotels.