Booking straightforward, confirmation very informative & staff very efficient & helpful (even when answering stupid questions! )
Gina
FlyDirect
2 years ago
Thank you for your 5 star review, we are always happy to help whatever the question (trust me, we have heard them all!) We look forward to seeing you on a future FlyDirect holiday soon
Service and staff were extremely professional. Did not have any problems therefore did not have to deal directly but we’re very attentive.
Gina
FlyDirect
2 years ago
Thank you for your review, it is nice to hear our team gave good service when needed and that you had a nice time away in the Costa del Sol. We hope that you will travel again with us in the future at FlyDirect
Recenzje produktów
Data zakupu: 05/10/2024
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ML
Mrs W Le lievre
Zweryfikowano przez Feefo
Jersey
2 years ago
Co Mrs W Le lievre sądzi o FlyDirect:
Very easy to book, make payment and the emails you receive are very informative to help you plan your trip away.
The direct flight is so much nicer than going through another airport and makes your...
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Gina
FlyDirect
2 years ago
What a lovely review, it is great to hear that customers are happy with our booking process and that the information we send prior to your departure is gratefully received. We look forward to welcoming you on a future FlyDirect trip soon.
We requested a twin room on booking which was acknowledged.
Checking in was straightforward , flight excellent .
.
Gina
FlyDirect
2 years ago
Thank you for your 5 star feedback, it sounds like you had a great time in the Costa del Sol and its great to hear the team at FlyDirect assisted you with the booking and requests to send to the hotel, we hope that you travel with us on a future occasion
What a lovely review, it sounds like you had a great time at the IPV Palace and we hope that you travel with FlyDirect on a future occasion.
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Data zakupu: 05/10/2024
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Wiarygodny klient
Zweryfikowano przez Feefo
2 years ago
Fly direct need to make sure that their information about the hotel is correct, this is the second time that we have had the wrong information about a hotel that we have chosen.
Gina
FlyDirect
2 years ago
Thank you for your review, I am sorry to hear that hotel information we had featured wasn't correct. We want all of our hotel products to be correct for the clients to make an informed choice. Please contact our customer service team if you wish to give us more detailed feedback so that we can investigate this further. Many Thanks - FlyDirect
Recenzje produktów
Data zakupu: 21/09/2024
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Wiarygodny klient
Zweryfikowano przez Feefo
2 years ago
Everything good apart from being overcharged for the transfer £186 when a transfer booked through the hotel is 60 euros day or night
Gina
FlyDirect
2 years ago
Thank you for your review, it sounds like you had nice time in Soller and enjoyed the hotel that you stayed at. We have a private transfer agreement in place for our clients in Majorca and based on the contracted rates and distance to your hotel our pricing was £186 for a return transfer. I am surprised to hear that the hotel offered you a transfer service at nearly £66 difference and will pass your comments onto our contracting team to compare with the transfer company. We hope that you will choose to holiday with us at FlyDirect on a future occasion.
Cannot really fault it.You pay a premium for a direct flight but it saves a lot of worry about UK connectivity.I liked the fact you can go and see people to answer queries,not everything done by...
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Gina
FlyDirect
2 years ago
What a wonderful review, it is so nice to hear that clients are happy with the customer service provided by our team at FlyDirect. We do realise that not everyone likes to book online so we are always able to help, whether its a telephone call or as you did by popping into our shop to book your holiday. We hope to welcome you on a future FlyDirect holiday soon.
FlyDirect organises direct flights from Jersey, Guernsey and the Isle of Man to the destinations in Spain & Portugal, offering flight only and a fantastic range of hotels.
Nasze niezależne nagrody pozwalają wyróżnić najlepsze marki pod względem obsługi klienta. Zwycięzcy są wybierani na podstawie ocen otrzymanych od klientów.
W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.
Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
FlyDirect organises direct flights from Jersey, Guernsey and the Isle of Man to the destinations in Spain & Portugal, offering flight only and a fantastic range of hotels.