Staff helped when online booking gave incorrect results. Provided enough info for travel by email and by post. Rep in resort was not seen once we were told which coach to get on and the fax that we...
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Rebecca Evans
FlyDirect
10 years ago
Many Thanks for your comments. We're pleased to hear that you had an enjoyable break, despite some issues with entertainment at the hotel. We will pass on your comments, and we ask that should you wish to travel with us again you contact our office directly, or pop in, and our reservations staff will be able to advise you about accommodation options that may offer a quieter atmosphere.
I was extremely impressed with all aspects of their service
Rebecca Evans
FlyDirect
10 years ago
Many Thanks for your lovely comment. We look forward to seeing you again on a Flydirect flight soon!
Recenzje produktów
Data zakupu: 07/09/2016
0
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Wiarygodny klient
Zweryfikowano przez Feefo
10 years ago
Very good, prompt service with excellent cabin crew.
This may be down to Palma airport rather than fly direct but things were very tight at Palma airport - check in still had a long queue at...
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Rebecca Evans
FlyDirect
10 years ago
Many Thanks for your feedback. We are currently in discussions with Palma Airport about how we can speed up the check in process. We're pleased to hear that our activity pack was appreciated, and look forward to welcoming you all on to another Flydirect flight soon!
Overall we were very happy. The only minute thing was that I think they should serve food drinks from front & back as they are early flights with hungry young children.
Flight info could also be...
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Rebecca Evans
FlyDirect
10 years ago
Many Thanks for your feedback. We have noted your comments regarding flight information and food service. We look forward to seeing you on another Flydirect flight soon!
Data zakupu: 07/09/2016
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Trusted Customer
Zweryfikowano przez Feefo
Jersey
10 years ago
Co Trusted Customer sądzi o FlyDirect:
A very pleasant trip both flights on time spacious seats good service could have cleared cups etc a bit more quickly but would definately travel with them again.
Rebecca Evans
FlyDirect
10 years ago
Many Thanks for your lovely comments, we look forward seeing you on another Flydirect flight soon!
Fly direct were excellent, service all good. Only comments are:
Documents sent a week before flight said 2 passengers but in fact 3 including infant, had to check all ok and causes concern for...
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Rebecca Evans
FlyDirect
10 years ago
Many Thanks for your feedback. We're delighted to hear that you had a good flight with us. With regards luggage for infants, we guarantee a 10kg bag and a pushchair or pram. If there is available space on the flight, it's often possible to take a car seat too.
With regards check in at Palma we are sorry it took a while to check everyone in with a trainee operative. We will speaking to the airport about resolving this for future departures.
All great, except check in at Majorca where a trainee was checking in guests and our line took 1 hour 20 minutes
Rebecca Evans
FlyDirect
10 years ago
Many Thanks for your feedback. We apologise for the slow check in at Palma. We are speaking to the airport about resolving this for future departures. We look forward to seeing you on board again soon.
Many Thanks for your comment. We're pleased you had a good flight and look forward to welcoming you on board again soon.
Recenzje produktów
Data zakupu: 10/11/2015
0
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Trusted Customer
Zweryfikowano przez Feefo
Jersey
10 years ago
Co Trusted Customer sądzi o FlyDirect:
It makes such a difference to going on holiday being able to fly somewhere direct from Jersey, loved it. checking in was easy baggage allowance great, service onboard great.
Sandrine Swetenham
FlyDirect
10 years ago
We think so too! Thank you for your comments and we hope to welcome you again soon.
FlyDirect organises direct flights from Jersey, Guernsey and the Isle of Man to the destinations in Spain & Portugal, offering flight only and a fantastic range of hotels.
Nasze niezależne nagrody pozwalają wyróżnić najlepsze marki pod względem obsługi klienta. Zwycięzcy są wybierani na podstawie ocen otrzymanych od klientów.
W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.
Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
FlyDirect organises direct flights from Jersey, Guernsey and the Isle of Man to the destinations in Spain & Portugal, offering flight only and a fantastic range of hotels.