This is sooooo convenient. No Gatwick crowds to contend with. An hour and a half from Jersey airport and you're landing in Palma. Flights there and back were on time.
Liked that could pay a deposit...
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Rebecca Evans
FlyDirect
8 years ago
Many Thanks for your great feedback. We're pleased that you enjoyed your holiday, and hope to see you on another FlyDirect service in future.
Check in at Palma needs improving,desks opened late.
Lydia Smith
FlyDirect
8 years ago
Thank you for letting us know about the check-in at Palma, usually they are open in good time for the transfer buses arriving and we will look into why that didn't happen this time as we appreciate how frustrating this can be. In relation to the pre-allocation of seats, this is something we would like to be able to introduce but sadly isn't an option at this stage. We hope overall you enjoyed your holiday in Majorca.
TC
Trusted Customer
8 years ago
One check in opened 20 minutes late with the other two opening 10minutes later
Recenzje produktów
Data zakupu: 26/08/2018
0
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TC
Trusted Customer
Zweryfikowano przez Feefo
8 years ago
Co Trusted Customer sądzi o FlyDirect:
Air Europa were very good. However, the ground handling at Jersey airport needs attention. Our outward flight was delayed - the pilot was very apologetic and attributed the delay to lack of ground...
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Lydia Smith
FlyDirect
8 years ago
Thanks you for your comments on the flight, we're glad you enjoyed your in-flight experience with Air Europa and we're sorry for the slight delay outbound and that the bags seemed comparatively slow on your return. We do aim to make the whole flying direct experience as smooth as possible both in-flight and on the ground and we will follow up on your comments. We do hope we'll be able to help you again on one of our future flights.
Data zakupu: 26/08/2018
0
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Wiarygodny klient
Zweryfikowano przez Feefo
8 years ago
Check in at Palma Airport took over 1h30 - that is simply unacceptable in today’s age with online checkin and bag drop facilities. People with small children or those who are frail cannot be expected...
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Rebecca Evans
FlyDirect
8 years ago
Many thanks for your feedback. We're sorry to hear that you had a long wait for check in at Palma, and this is something we will address with the airport. Unfortunately as a small charter operation working with several different airlines, we do not have the facility for pre-check in and bag drop at present.
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Data zakupu: 26/08/2018
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Wiarygodny klient
Zweryfikowano przez Feefo
8 years ago
Lost one star because flights were late. Outward was delayed over an hour which effected our onward travel from the airport. Return flight delayed by about half an hour.
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Data zakupu: 19/08/2018
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Wiarygodny klient
Zweryfikowano przez Feefo
8 years ago
Slight delay on the outbound flight but other than that, excellent service.
Rebecca Evans
FlyDirect
8 years ago
Many Thanks for your feedback.
Data zakupu: 19/08/2018
0
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TC
Trusted Customer
Zweryfikowano przez Feefo
8 years ago
Co Trusted Customer sądzi o FlyDirect:
Comfortable and clean seating. Cabin crew very helpful and courteous. Kept informed about flight journey. Good food and drink. Would definitely book them again.
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Data zakupu: 12/08/2018
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TC
Trusted Customer
Zweryfikowano przez Feefo
8 years ago
Co Trusted Customer sądzi o FlyDirect:
Super from start to finish - no hassles at all and direct from Jersey is the way to go!
The boarding passes did not print off properly and we had to wait by security for more passes, my son did not receive the pack enc colours, bag and drawing book, we did not get the voucher to check...
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Rebecca Evans
FlyDirect
8 years ago
Many Thanks for your feedback. We have already discussed your hotel voucher and welcome pack by email and I am looking into these matters with our ground handling team in Majorca. I am sorry to hear about the confusion with transfers and will also discuss with them how we can make it clearer in future. Our transfers vary depending on how many people we have arriving or leaving each resort on a given date, and can be either taxi, minibus or coach. I'm sorry to hear that your son didn't receive our goodie bag. I'll speak to Jersey Airport who are responsible for distributing them, but to make up for this you are welcome to collect one from our office ahead of your next trip away, or just to enjoy during the school holidays. Please let me know via enquiries@flydirect.je if you'd like to take this up, and I'll prepare a bag.
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Data zakupu: 12/08/2018
0
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TC
Trusted Customer
Zweryfikowano przez Feefo
8 years ago
Co Trusted Customer sądzi o FlyDirect:
Great service, takes the stress out of getting to your resort
FlyDirect organises direct flights from Jersey, Guernsey and the Isle of Man to the destinations in Spain & Portugal, offering flight only and a fantastic range of hotels.
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W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.
Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
FlyDirect organises direct flights from Jersey, Guernsey and the Isle of Man to the destinations in Spain & Portugal, offering flight only and a fantastic range of hotels.