Very good service to Mallorca. Great plane, staff and enjoyable mid flight snack.. We are very lucky to have this direct flight. The only improvement I would suggest is that there was a healthy...
My husband's name was wrong and had to be amended but airline wasn't informed luckily I had paperwork and they waived fee for name change.
As we booked so close to leaving 5 days prior they didn't...
Przeczytaj wi臋cej
Nuria Arocas
FlyDirect
3 years ago
Thank you for taking the time to share your experience with us.
We do apologize for the inconvenience caused by the incorrect name on your husband's ticket. However, we're glad to hear that the airline waived the fee for the name change upon presenting the necessary paperwork.
We understand that receiving information about your paid transfers in Majorca is crucial for a smooth travel experience. We do apologize for not sending you this information in a timely manner, resulting in the need for a taxi instead.
We appreciate your patience in sorting out these issues through phone calls. It is unfortunate that there were problems with the return as well, which required additional phone calls. We're investigating this matter to ensure that similar problems are prevented moving forward.
Once again, we apologize for any inconvenience caused during your travels. We appreciate your understanding, and we hope to have the opportunity to provide you with a better experience in the future.
Recenzje produkt贸w
Nuria Arocas
FlyDirect
3 years ago
Thank you for your feedback. We've passed it on the hotel for further improvement.
Data zakupu: 16/07/2023
0
Udost臋pnij
MW
Mr C Workman
Zweryfikowano przez Feefo
3 years ago
Co Mr C Workman s膮dzi o FlyDirect:
Outbound flight was delayed arrived hotel just before midnight so no first day . Private transfer on return did not turn up and we only made or return flights with minutes to spare..
Return flight...
Przeczytaj wi臋cej
Nuria Arocas
FlyDirect
3 years ago
Thank you for taking the time to share your experience with us.
We do apologize for the inconvenience caused by the delay in your outbound flight, as well as the absence of the private transfer on your return journey. We understand how frustrating it can be when things don't go as planned.
At FlyDirect Holidays, we value customer feedback greatly, as it helps us identify areas for improvement. We will be sure to address the issues you mentioned with the relevant departments, and take necessary steps to prevent a recurrence of such inconveniences in the future.
Recenzje produkt贸w
Nuria Arocas
FlyDirect
3 years ago
Thanks for your feedback. We've already passed it on the hotel for further improvement.
Friendly staff and incredibly convenient including the timing of the flights. No need for Gatwick accommodation or extra flight hassle is a real benefit albeit it costs a little more.
Nuria Arocas
FlyDirect
3 years ago
Thank you for your honest review, we couldn't agree more with you. We look forward to welcoming you back on board soon :)
Recenzje produkt贸w
Nuria Arocas
FlyDirect
3 years ago
Thank you for the suggestion, we'll look into it in due course :)
Flights were on time, flight staff were lovely, comfy plane
Nuria Arocas
FlyDirect
3 years ago
Like it should be!
Recenzje produkt贸w
Nuria Arocas
FlyDirect
3 years ago
The convenience of travelling direct is priceless!
Data zakupu: 15/07/2023
0
Udost臋pnij
MG
Mr B Gollop
Zweryfikowano przez Feefo
3 years ago
Co Mr B Gollop s膮dzi o FlyDirect:
Very efficient, friendly staff and being able to fly directly to Faro instead of having to fly to London makes the wolrld of difference!
Nuria Arocas
FlyDirect
3 years ago
Thank you for the lovely review! We're happy to hear that FlyDirect Holidays is to your liking and we look forward to to welcoming you back on board soon :)
Recenzje produkt贸w
Nuria Arocas
FlyDirect
3 years ago
Thank you for the lovely review! We're happy to hear that FlyDirect Holidays is to your liking and we look forward to welcoming you on board soon :)
FlyDirect organises direct flights from Jersey, Guernsey and the Isle of Man to the destinations in Spain & Portugal, offering flight only and a fantastic range of hotels.
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Sprawdzamy, czy recenzje pochodz膮 od prawdziwych klient贸w, dopasowuj膮c ich do poszczeg贸lnych sprzeda偶y lub transakcji. Zach臋camy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
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FlyDirect organises direct flights from Jersey, Guernsey and the Isle of Man to the destinations in Spain & Portugal, offering flight only and a fantastic range of hotels.