W jaki sposób zbierane są recenzje na Feefo?

W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.

Kto może zostawić recenzję na Feefo?

Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.

Jak weryfikujemy recenzje?

Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.

Jak radzimy sobie z fałszywymi recenzjami?

Feefo uniemożliwia zostawianie fałszywych recenzji, ponieważ do wystawienia opinii zachęcamy tylko zweryfikowanych kupujących.

Opinie o FlyDirect

Wyświetlono wszystkie recenzje: 3,284

Mr T Graves

Zweryfikowano przez Feefo

Isle of Man

2 years ago

Co Mr T Graves sądzi o FlyDirect:

Direct flight good

Very good and efficient

Nuria Arocas

FlyDirect

2 years ago

Thank you for your review. We're happy that you enjoyed travelling direct to Costa del Sol with us :)

Recenzje produktów

Data zakupu: 14/10/2023

Mrs S Fitzgerald

Zweryfikowano przez Feefo

2 years ago

Co Mrs S Fitzgerald sądzi o FlyDirect:

Late summer sun - perfect

Takes all the stress out of having to go via London

Nuria Arocas

FlyDirect

2 years ago

Thank you for the review. We're glad to hear that you catch the last bit of the Summer in Costa del Sol :)

Recenzje produktów

Data zakupu: 14/10/2023

Wiarygodny klient

Zweryfikowano przez Feefo

2 years ago

Loved flying direct thank you

Overall excellent only criticism would be Delays on each flights of 2 hours out and 1hour on return. Only being able to get 1 drink on a 3 hour flight and no food options maybe make clearer to...

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Nuria Arocas

FlyDirect

2 years ago

Thank you for your feedback. We're happy to hear that you had a great overall experience. With regards the delays, we do apologize for any inconvenience caused. Regarding the catering service, we state on our website that we provide passengers with a complimentary drink and snack.

Recenzje produktów

Data zakupu: 14/10/2023

Wiarygodny klient

Zweryfikowano przez Feefo

2 years ago

Check in at both airports was poor with initially only person being on duty. Also there was a lack of information about the delays. The flight itself was excellent with good service on board....

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Nuria Arocas

FlyDirect

2 years ago

Thank you for your feedback. We apologize for the inconvenience you experienced during the check-in process at both airports. We understand how frustrating it can be when there is limited staff available and a lack of information about delays. We appreciate your feedback regarding this matter and will work on improving our communication and staffing to provide a more efficient check-in experience in the future. On a positive note, we're pleased to hear that you found the flight itself to be excellent with good service on board.

Recenzje produktów

Nuria Arocas

FlyDirect

2 years ago

Thank you for your feedback. We apologize for the inconvenience you experienced during the check-in process at both airports. We understand how frustrating it can be when there is limited staff available and a lack of information about delays. We appreciate your feedback regarding this matter and will work on improving our communication and staffing to provide a more efficient check-in experience in the future. On a positive note, we are pleased to hear that you found the flight itself to be excellent with good service on board.

Data zakupu: 14/10/2023

Mr K Kelly

Zweryfikowano przez Feefo

2 years ago

Co Mr K Kelly sądzi o FlyDirect:

Great flight but flights did not operate to times scheduled

The flight was excellent, great service lots of leg room . Both our flights operated 1.5 hours late which was disappointing

Nuria Arocas

FlyDirect

2 years ago

Thank you for your feedback. We're delighted to hear that you found our flight to be excellent with great service and ample legroom. However, we do apologize for the delay of 1.5 hours on both of your flights. We understand that this was disappointing, and we regret any inconvenience caused.

Recenzje produktów

Data zakupu: 14/10/2023

Wiarygodny klient

Zweryfikowano przez Feefo

3 years ago

Everything that was organised was very good from the flights to the transport to and from the hotel. However both flights were late leaving Jersey and Spain

Nuria Arocas

FlyDirect

2 years ago

Thank you for the fabulous feedback. This all we want, happy clients :)

Data zakupu: 07/10/2023

Wiarygodny klient

Zweryfikowano przez Feefo

3 years ago

Great service

Just love being able to reach my destination without having to fly to the UK first. Please add more destinations! Keep up the great service.

Nuria Arocas

FlyDirect

2 years ago

5-star experience, 5-star review :)

Data zakupu: 07/10/2023

Mrs S Goldhawk

Zweryfikowano przez Feefo

Fuengirola

3 years ago

Co Mrs S Goldhawk sądzi o FlyDirect:

Good service

We only had flights but apart for the delays both ways , all else was fine x

Nuria Arocas

FlyDirect

2 years ago

Thank you you for the 5-star review!

Recenzje produktów

Data zakupu: 07/10/2023

Mr R Woodhouse

Zweryfikowano przez Feefo

3 years ago

Co Mr R Woodhouse sądzi o FlyDirect:

Great holiday

As usual, well organised and professional. Fly Direct were not responsible for the 90 minute delay of homeward flight from Malaga.

Nuria Arocas

FlyDirect

2 years ago

Thank you for your review and understanding about the delay. We look forward to welcoming you back on board again :)

Recenzje produktów

Data zakupu: 07/10/2023

Mrs M Preece

Zweryfikowano przez Feefo

Douglas

3 years ago

Co Mrs M Preece sądzi o FlyDirect:

The assistance of the FlyDirct rep at Malaga, going and returning, was none existence. As a disabled person I had to entirely rely on the airport staff and they were magnificent. They located a...

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Eva Kohler

FlyDirect

2 years ago

Thank you very much for your feedback. It is indeed correct that all assistance is being requested with the airline and consequently handled by airport staff from the point of check-in who are responsible of looking after the client and guide them through the airport on departure and arrival.The airport rep is on hand to welcome clients, assist with locating their transfers and help in case of any issues upon arrival. We are pleased to hear that the assistance went smoothly and you had a positive and hopefully stress-free experience being looked after by the appointed airport staff.

Recenzje produktów

Data zakupu: 07/10/2023

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Feefo Trusted Service Awards

Nasze niezależne nagrody pozwalają wyróżnić najlepsze marki pod względem obsługi klienta. Zwycięzcy są wybierani na podstawie ocen otrzymanych od klientów.

Czym są nagrody Trusted Service Awards dla najlepszego usługodawcy

Dlaczego warto ufać recenzjom na Feefo?

Dowiedz się więcej o Feefo

Recenzje sprzedawcy FlyDirect

Gran Hotel GuadalpinWięcej opinii o tym produkcieWyświetl stronę produktuDinning very limited and all meals expected to be taken outside Lack of facilities

COSTA DEL SOLWięcej opinii o tym produkcieWyświetl stronę produktuEasy to beat ok - costs more but worth it

COSTA DEL SOLWięcej opinii o tym produkcieWyświetl stronę produktuEnjoyable stay amazing weather for October Not so keen on built up areas but loved Estepona and rural villages

IPV Palace & SpaWięcej opinii o tym produkcieWyświetl stronę produktuHad lots of good facilities and staff were friendly Everything was clean

COSTA DEL SOLWięcej opinii o tym produkcieWyświetl stronę produktuValue for money and easy to get off the island

COSTA DEL SOLWięcej opinii o tym produkcieWyświetl stronę produktuVery good and easy to purchase

H10 ESTEPONA PALACEWięcej opinii o tym produkcieWyświetl stronę produktuOur room had a small balcony with restricted view, unlike last year’s super balcony.

Hotel Alay - AdultsWięcej opinii o tym produkcieWyświetl stronę produktuVery good hotel, good facilitys, good service.

W jaki sposób zbierane są recenzje na Feefo?

Kto może zostawić recenzję na Feefo?

Jak weryfikujemy recenzje?

Jak radzimy sobie z fałszywymi recenzjami?