The overall service was good,, the check-in staff need to move a little quicker,, and have a dedicated check in for people with disabilities for boarding the plane, there should be three check-in...
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Rebecca Larsson
FlyDirect
2 years ago
Many Thanks for taking the time to leave us your feedback. The aircraft that is available for us to charter on this route is based in Tenerife, so our operation has to operate Tenerife to Jersey in the morning and then back in the afternoon.
The flight itself was good, adequate food on board and friendly cabin crew ( who only arrived at the gate ten minutes before departure!) but the check in process was not good. At TFS, what’s the...
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Rebecca Larsson
FlyDirect
2 years ago
Many Thanks for taking the time to leave your feedback, which we will pass on to the airports. We are aware of a larger than average amount of airport assistance requests on your return flight, which did slow the process down somewhat.
Everything worked well. Booking was easy. Flight times ok although a later return flight would have been better. Also online checkin for those not taking a large bag. Plane was stuffy and buffet...
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Rebecca Larsson
FlyDirect
2 years ago
Many Thanks for your feedback. We're pleased to hear that you had an enjoyable holiday.
Recenzje produktów
Data zakupu: 01/03/2024
0
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MD
Mrs S Dryden
Zweryfikowano przez Feefo
Douglas
2 years ago
Co Mrs S Dryden sądzi o FlyDirect:
The whole experience was great especially as I was traveling on my own,
Rebecca Larsson
FlyDirect
2 years ago
Many Thanks for your feedback. We're pleased that you had an enjoyable holiday.
Very easy to book online. However when checking in in Jersey I discovered that we had not been booked extra leg room although I had arranged this by telephone and it showed on our invoice. When I...
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Rebecca Larsson
FlyDirect
2 years ago
Many Thanks for your feedback. We're sorry to hear there was an issue with the seats you had reserved, and our customer service team will make contact with you directly to investigate this further.
Data zakupu: 23/02/2024
0
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Wiarygodny klient
Zweryfikowano przez Feefo
2 years ago
Great to have a direct flight and was on schedule. Transfers worked well. All information emailed through in time.
Rebecca Larsson
FlyDirect
2 years ago
Many Thanks for your feedback. We're pleased to hear you had an enjoyable holiday.
FlyDirect organises direct flights from Jersey, Guernsey and the Isle of Man to the destinations in Spain & Portugal, offering flight only and a fantastic range of hotels.
Nasze niezależne nagrody pozwalają wyróżnić najlepsze marki pod względem obsługi klienta. Zwycięzcy są wybierani na podstawie ocen otrzymanych od klientów.
W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.
Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
FlyDirect organises direct flights from Jersey, Guernsey and the Isle of Man to the destinations in Spain & Portugal, offering flight only and a fantastic range of hotels.