W jaki sposób zbierane są recenzje na Feefo?

W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.

Kto może zostawić recenzję na Feefo?

Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.

Jak weryfikujemy recenzje?

Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.

Jak radzimy sobie z fałszywymi recenzjami?

Feefo uniemożliwia zostawianie fałszywych recenzji, ponieważ do wystawienia opinii zachęcamy tylko zweryfikowanych kupujących.

Recenzje sprzedawcy Flowers Same Day | Recenzje dotyczące obsługi klienta sprzedawcy {{merchantUrl}} | Feefo

Wyświetlono wszystkie recenzje: 2,108

Wiarygodny klient

Zweryfikowano przez Feefo

2 years ago

Absolutely awful

FSD Customer Service

Flowers Same Day

2 years ago

Hello I am very sorry to hear this, our florist delivered an all-neutral mix, however, I am aware this was all Lily's, we then did arrange for the florist to re-deliver another gift box. Kind Regards Katy Customer Care

Lynne

Zweryfikowano przez Feefo

Huntingdonshire

2 years ago

Co Lynne sądzi o Flowers Same Day:

The lady was very helpful when I phoned my order and my daughter-in-law sai

The service was very good and helpful

FSD Customer Service

Flowers Same Day

2 years ago

Hello, Thank you for taking the time to leave us a review. We really appreciate it. It was me who you placed your order with, and I am very thankful for your kind words. We look forward to speaking with you again. Kind regards, Katy Customer Care

John

Zweryfikowano przez Feefo

CARDIFF

2 years ago

Co John sądzi o Flowers Same Day:

Absolute rip-off

I paid £ 65.99p for a bunch of flowers which in no way came anywhere close to the images portrayed on the website. Best estimate about of value £ 25. Absolutely disappointed by Senator's response...

Przeczytaj więcej

FSD Customer Service

Flowers Same Day

2 years ago

Hello John. I am very sorry you feel this way, as discussed via emails, the images seen online are for illustration purposes, it does state in the description Each and every design is one-of-a-kind, created by an artisan florist using the freshest stems available on the day so, whilst your gift will look different to the one pictured, it will still be just as lovely. I spoke with my management team, who confirmed the hand-tied was made to full value, using fresh flowers, in the correct colours, and as a goodwill gesture, we have refunded £15. Sorry for any upset and inconvenience caused. Kind Regards Katy Customer Care

John

2 years ago

Totally dissatisfied with value for money product. £ 65.99p for £ 15 worth of flowers. Product did not match even closely with website picture, no WOW effect. Poor response from Company offering £ 15 Best resolution to send free of charge a beautiful bouquet of flowers today to Clive and Sally.

Emma

Zweryfikowano przez Feefo

2 years ago

Co Emma sądzi o Flowers Same Day:

great service

great same day service and beautiful flowers

FSD Customer Service

Flowers Same Day

2 years ago

Hello, Thank you for taking the time to leave us a review. We really appreciate it Kind regards, Katy Customer Care

Clive

Zweryfikowano przez Feefo

2 years ago

Co Clive sądzi o Flowers Same Day:

Excellent service, fantastic flowers, delivered on time.

FSD Customer Service

Flowers Same Day

2 years ago

Hello, Thank you for taking the time to leave us a review. We really appreciate it Kind regards, Katy Customer Care

Chris

Zweryfikowano przez Feefo

2 years ago

Przesłane pliki

Beautiful flowers delivered the same day

Wyświetl wszystkie pliki (2)

Co Chris sądzi o Flowers Same Day:

Beautiful flowers delivered the same day

Thank you for delivering the flowers the same day

FSD Customer Service

Flowers Same Day

2 years ago

Hello, Thank you for taking the time to leave us a review, We really appreciate it. That is not a problem at all, thank you again. Kind regards, Katy Customer Care

Wiarygodny klient

Zweryfikowano przez Feefo

2 years ago

Excellent service

FSD Customer Service

Flowers Same Day

2 years ago

Hello, Thank you for taking the time to leave us a review. We really appreciate it Kind regards, Katy Customer Care

Wiarygodny klient

Zweryfikowano przez Feefo

2 years ago

Great service

Friendly, accurate and efficient same day delivery!

FSD Customer Service

Flowers Same Day

2 years ago

Hello, Thank you for taking the time to leave us a review. I will pass your kind words over to my Colleague Kerrie, who you placed your order with. Kind regards, Katy Customer Care

Liz

Zweryfikowano przez Feefo

2 years ago

Co Liz sądzi o Flowers Same Day:

Excellent

Excellent service. Deliver£ to the birthday girl a couple of hours later and she was delighted. Looked just like the picture on website as well.

FSD Customer Service

Flowers Same Day

2 years ago

Hello, Thank you for taking the time to leave us a review. We really appreciate it. I am very pleased to hear this. Thank you. Kind regards, Katy Customer Care

Philip

Zweryfikowano przez Feefo

2 years ago

Co Philip sądzi o Flowers Same Day:

Friendly and efficient service

FSD Customer Service

Flowers Same Day

2 years ago

Hello, Thank you for taking the time to leave us a review. We really appreciate it. I am very pleased to hear this. Thank you. Kind regards, Katy Customer Care

Nie masz jeszcze zaproszenia do recenzowania?

Feefo Trusted Service Awards

Nasze niezależne nagrody pozwalają wyróżnić najlepsze marki pod względem obsługi klienta. Zwycięzcy są wybierani na podstawie ocen otrzymanych od klientów.

Czym są nagrody Trusted Service Awards dla najlepszego usługodawcy

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