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Recenzje sprzedawcy First Fence

Ocena klientów
Wyjątkowe

Nationwide manufacturers and suppliers of Temporary Fencing, Security Fencing , Traffic Management and Site Supplies.

Obsługa
4.8
/5
Produkt
4.7
/5

5

4

3

2

1

241

22

4

3

5

275

ocen(y) w ciągu ostatniego roku

Wyświetlono wszystkie recenzje: 1,874
VC
Valued Customer
8 years ago
Data zakupu: 05/02/2016
Co Valued Customer sądzi o First Fence:
very satisfied with the fence we purchased
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First Fence
8 years ago
Glad hear you were happy with our service. Feedback provided helps us to improve this. If you require anything else please contact us on our 24/7 office line 01283 512 111. 
0
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VC
Valued Customer
8 years ago
Data zakupu: 18/07/2016
Co Valued Customer sądzi o First Fence:
The Product is good but the Service very poor. In my case they delivered my gates on a date I had agreed with them not to do so as I would not be at home. When they found no answer at my door they...

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Donna
First Fence
8 years ago
Thank you very much for your feedback. Firstly I would like to apologies for your experience with this order. I can assure you this is not standard practice and goods are never left without a customer confirming this is OK first. After looking into this order I have arranged for procedures to be put into place to ensure this does not happen again. Moving forward if you do require anything please do not hesitate to contact us on 01283 512 111 and we will do our best to assist you with any requirements. 
1
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VC
Valued Customer
8 years ago
Data zakupu: 18/08/2016
Co Valued Customer sądzi o First Fence:
Customer liaison needs to seriously improve.
When a customer takes the time to phone for a quotation in order to satisfy that customer it might be an idea to return the call with the customers requirements. This has happened on more than one...

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Donna
First Fence
8 years ago
Thank you for your feedback Shaun. I have looked into this for you and understand there was a communication error between departments. This should no longer be a problem as the phone system has been rectified for this. If you require anything moving forward please do not hesitate to contact us or visit http://www.firstfence.co.uk/
1
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VC
Valued Customer
High Wycombe
8 years ago
Data zakupu: 22/09/2016
Co Valued Customer sądzi o First Fence:
Whilst delivery was well organised, I was supplied with the incorrect length gate posts. This was not evident until the post were concreted in position and an attempt was made to hang the gates....

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First Fence
8 years ago
Hi Barry, thank you for your feedback. Since your order quality control procedures have been improved to ensure picking errors are not a regular occurence. I understand this does not change the job we supplied for you previously, however moving forward we will do everything we can to ensure this does not happen again. If you require anything moving forward please do not hesitate to contact us on 01283 512 111 alternatively sales@firstfence.co.uk
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Wiarygodny klient
8 years ago
Data zakupu: 06/01/2017
Customer service is poor - unable to contact the person who sold me the goods Unable to offer a fair price probably will try using you again when the need arises
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First Fence
8 years ago
Thank you for your feedback, we are sorry to hear this. We are constantly trying to improve our service and would appreciate if you could email sales@firstfence.co.uk with the full details. With this information we can look to ensure the problems you encounted  do not happen again. We respect your thoughts on this matter, however if you do need anything please do not hesitate to contact us and we will do  everything we can to provide you with the service deserved. 
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Wiarygodny klient
8 years ago
Data zakupu: 28/02/2017
painless
Excellent service. Arrived on time. Driver helped to unload.
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First Fence
8 years ago
Thank you very much for your feedback. I am happy you were pleased with our Service  and found our driver to be very helpful. We have stock on the ground ready to go across the UK in our depots if you need anything else feel free to call us on 01283 512 111 or visit http://www.firstfence.co.uk/
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VC
Valued Customer
Gillingham Kent
8 years ago
Data zakupu: 08/03/2017
Co Valued Customer sądzi o First Fence:
You sent us the wrong gate post for the gates you supplied, you delayed in your response to my concern to solve this matter, which is still outstanding now. Your customer service avoided my calls to...

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First Fence
8 years ago
Hi Phil, really sorry to hear this. I have looked into this for you and spoken to customer services. I understand that they are currently dealing with one of your colleagues to get this resolved. First Fence customer services are awaiting a response however and cannot resolve anything until they have a response. I have tried to contact you in relation to this but unable to get through. Please can you contact Customer Services on 01283 512 111 or email customer.services@firstfence.co.uk so we can get this sorted for you as quick as possible. 
1
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VC
Valued Customer
8 years ago
Data zakupu: 22/11/2016
Co Valued Customer sądzi o First Fence:
Purchased Scaffold boards from first fence,great price, great delivery, great product, I will definitely be using them again.
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First Fence
8 years ago
Thank you for the feedback. Happy to hear you enjoyed our service and are happy with the product quality. Any further Temporary, Permanent or Traffic Management needs please contact us or visit http://www.firstfence.co.uk/
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Wiarygodny klient
8 years ago
Data zakupu: 28/06/2016
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First Fence
8 years ago
Thank you for your feedback. Can you confirm this in further detail to sales@firstfence.co.uk. This will hopefully help us to improve our services and products to ensure this does not happen moving forward. For any more information, please feel free to contact us on 01283 512 111. 
0
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VC
Valued Customer
8 years ago
Data zakupu: 05/05/2016
Co Valued Customer sądzi o First Fence:
Poor service
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Donna
First Fence
8 years ago
We are sorry to hear this. We are constantly trying to improve our service and would appreciate if you could email sales@firstfence.co.uk with the full details. With this information we can look to ensure the problems you encounted  do not happen again. We respect your thoughts on this matter, however if you do need anything please do not hesitate to contact us and we will do  everything we can to provide you with the service deserved. 
1
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Informacje o First Fence
First Fence was established in 2010 and has fast become one of the front-runners of today’s UK fencing industry. We manufacture and supply a wide range of Security and Temporary Fencing, as well as Traffic Management and Access solutions. Serving clients on a national and now international scale, we cater to a variety of commercial and industrial markets, as well as public sectors.
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First Fence Ltd, Kiln Way, Swadlincote, Derbyshire, DE11 8EA, United Kingdom
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Informacje o First Fence
First Fence was established in 2010 and has fast become one of the front-runners of today’s UK fencing industry. We manufacture and supply a wide range of Security and Temporary Fencing, as well as Traffic Management and Access solutions. Serving clients on a national and now international scale, we cater to a variety of commercial and industrial markets, as well as public sectors.