W jaki sposób zbierane są recenzje na Feefo?

W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.

Kto może zostawić recenzję na Feefo?

Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.

Jak weryfikujemy recenzje?

Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.

Jak radzimy sobie z fałszywymi recenzjami?

Feefo uniemożliwia zostawianie fałszywych recenzji, ponieważ do wystawienia opinii zachęcamy tylko zweryfikowanych kupujących.

Recenzje sprzedawcy Firetree Chocolate | Recenzje dotyczące obsługi klienta sprzedawcy {{merchantUrl}} | Feefo

Wyświetlono wszystkie recenzje: 318

Wiarygodny klient

Zweryfikowano przez Feefo

28 days ago

Great Company highly recommended 👍

Fabulous fast regular service 👍

Sheena from the Firetree Chocolate team

Firetree Chocolate

26 days ago

Thank you for the 5 stars and your kind recommendation. We’re delighted you’re happy with the service and that your orders continue to arrive quickly and reliably. Thank you for choosing us time and again as it means the world to a small chocolate maker like ourselves. ~ Sheena & the Firetree Team

Wiarygodny klient

Zweryfikowano przez Feefo

1 month ago

Happy with service

I had to call customer service (the issue was my own fault) and it was resolved instantly. The lady was very pleasant and helpful. Prompt delivery and I’m looking forward to trying the chocolate.

Sheena from the Firetree Chocolate team

Firetree Chocolate

1 month ago

Thank you for your thoughtful feedback. We’re so pleased our team was able to resolve things quickly for you - regardless of whose fault it was - and that you had a positive experience with the service. We will pass on your words to the team. It’s great to hear your order arrived promptly too. We hope you enjoy the chocolate just as much. ~ Sheena from the Firetree Team

Deborah Armstrong

Zweryfikowano przez Feefo

GBR

1 month ago

Co Deborah Armstrong sądzi o Firetree Chocolate:

1st class delivered, 2 days.,

Sheena from the Firetree Chocolate team

Firetree Chocolate

1 month ago

Thank you for the 5 stars. We’re so pleased your order arrived quickly and that you were happy with the delivery service. ~ Sheena & the Firetree Team

Wiarygodny klient

Zweryfikowano przez Feefo

1 month ago

Delivered quickly as usual. Thank you.

Sheena from the Firetree Chocolate team

Firetree Chocolate

1 month ago

Thank you for the 5 stars. We’re so pleased your order arrived quickly once again and truly appreciate your continued support. ~ Sheena from the Firetree Team

Wiarygodny klient

Zweryfikowano przez Feefo

1 month ago

luxurious

quick and reliable

Sheena from the Firetree Chocolate team

Firetree Chocolate

1 month ago

Thank you for the 5 stars! We’re so pleased you found the experience luxurious and that your order arrived quickly and reliably. ~ Sheena & the Firetree Team

Wiarygodny klient

Zweryfikowano przez Feefo

1 month ago

Very special chocolate

Good, fast delivery. I often find a discount code. Would only purchase with a discount because it is expensive, though totally delicious

Sheena from the Firetree Chocolate team

Firetree Chocolate

1 month ago

Thank you for your honest and thoughtful feedback. We’re so pleased you’re enjoying the chocolate and that it feels special - that’s exactly what we aim to create. We understand your comments on price too. Our chocolate is made in small batches using single-estate cocoa from some of the world's rarest cocoa beans, which does influence the cost, but we’re glad to hear you’ve been able to make use of our offers. It’s great to know the delivery was quick as well. ~ Sheena & the Firetree Team

Wiarygodny klient

Zweryfikowano przez Feefo

1 month ago

Very efficient delivered next day

Sheena from the Firetree Chocolate team

Firetree Chocolate

1 month ago

Thank you for your feedback. We’re so pleased your order arrived the next day - we aim to send it as fast as we can. ~ Sheena from the Firetree Team

Wiarygodny klient

Zweryfikowano przez Feefo

1 month ago

TIP TOP CHOCCY

Excellent. Well packaged and fast delivery.

Sheena from the Firetree Chocolate team

Firetree Chocolate

1 month ago

Thank you for the 5 stars. We’re so pleased you enjoyed the chocolate and that everything arrived quickly and beautifully packaged - we couldn't ask for more! ~ Sheena & the Firetree Team

Wiarygodny klient

Zweryfikowano przez Feefo

1 month ago

First Class service 👍

Sheena from the Firetree Chocolate team

Firetree Chocolate

1 month ago

Thank you for your great feedback. We’re so pleased you had a first class experience - great words of encouragement for the team! ~ Sheena from the Firetree Team

Wiarygodny klient

Zweryfikowano przez Feefo

1 month ago

Excellent chocolate, fast delivery

Fast... well packed.

Sheena from the Firetree Chocolate team

Firetree Chocolate

1 month ago

Thank you for your lovely feedback. We’re so pleased you’re enjoying the chocolate and that everything arrived quickly and well packed. We aim to have the chocolate arriving with you as it left us here at Firetree HQ. ~ Sheena from the Firetree Team

Nie masz jeszcze zaproszenia do recenzowania?

Feefo Trusted Service Awards

Nasze niezależne nagrody pozwalają wyróżnić najlepsze marki pod względem obsługi klienta. Zwycięzcy są wybierani na podstawie ocen otrzymanych od klientów.

Czym są nagrody Trusted Service Awards dla najlepszego usługodawcy

Część inicjatywy Treefo

Współpracujemy z Ecologi w celu finansowania projektów sadzenia drzew w zamian za recenzje zebrane przez Firetree Chocolate

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