W jaki sposób zbierane są recenzje na Feefo?

W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.

Kto może zostawić recenzję na Feefo?

Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.

Jak weryfikujemy recenzje?

Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.

Jak radzimy sobie z fałszywymi recenzjami?

Feefo uniemożliwia zostawianie fałszywych recenzji, ponieważ do wystawienia opinii zachęcamy tylko zweryfikowanych kupujących.

Opinie o Fireflyfriends - UK

Wiarygodny klient

8 years ago

Good service, was kept informed via email on dispatch & expected delivery

Richard

Fireflyfriends - UK

8 years ago

Hi There,

Thank you for your kind feedback on our Service. We do all we can to make the delivery process as smooth as possible.

Regards,

Richard,

Recenzje produktów

Data zakupu: 25/09/2018

0

TC

Trusted Customer

7 years ago

Co Trusted Customer sądzi o Fireflyfriends - UK:

Works great!

Quickly shipped to my house with no issues. The chair works great so far for my daughters baths.

Richard

Fireflyfriends - UK

7 years ago

Hi There,

Thanks for your kind feedback

Regards,

Richard,

Recenzje produktów

Data zakupu: 04/10/2018

0

Wiarygodny klient

7 years ago

Better communication with customers and stop the offline account stuff

Recenzje produktów

Richard

Fireflyfriends - UK

7 years ago

Hi There,

Thank you for your feedback.

We appreciate that you were not aware of this at the time of purchase. We do state the following clearly on our website -

* Please note * for parents who have already bought GoTo Seats with the old wooden floorsitter (between Oct 15 - May 17), we have made an Upgrade Kit which is required to convert your old backrest to a new one in order to use this new floorsitter. With this kit, anyone can easily upgrade their existing GoTo Seat when they buy a new Floorsitter. You can get one by contacting us here: customer.enquiries@fireflyfriends.com or call us on: 0044(0)28 9267 8879.

At Firefly we are continuously trying to improve our products for our community. Product upgrades and new accessories are important in ensuring that our products cater for a wide range of children, and in doing so we chose to make the necessary upgrades to the floorsitter for the GoTo Seat.

We hope you find the new upgrades an enhancement to this product.

Kindest Regards,

Richard

Data zakupu: 05/10/2018

0

TC

Trusted Customer

7 years ago

Co Trusted Customer sądzi o Fireflyfriends - UK:

Excellent products, friendly fast service

Richard

Fireflyfriends - UK

7 years ago

Hi There,

Thanks for your kind feedback :)

Regards,

Richard,

Recenzje produktów

Data zakupu: 26/09/2018

0

TC

Trusted Customer

Seabrook, Tx

7 years ago

Co Trusted Customer sądzi o Fireflyfriends - UK:

Need to return splashy

Service was great when I ordered. But now I have to return it because it just didn’t work for my child. Now waiting to get instructions on returning. It’s been two days since I sent an email...

Przeczytaj więcej

Richard

Fireflyfriends - UK

7 years ago

Hi Barbara,

Thanks for your message and your feedback, I will be responding to your email immediately with the details for the return.

I hope that helps.

Regards,

Richard,

Recenzje produktów

Richard

Fireflyfriends - UK

7 years ago

Hi There,

We understand your frustration, however products like this cannot be mass-produced unfortunately, it's just not possible because they are for a small, niche market (globally speaking). As well as the manufacturing challenges, our products also involve extensive clinical research and consultation in the design and engineering process to make sure they are practical, safe and suitable for as many children as possible.

Regards,

Richard,

Data zakupu: 02/10/2018

0

Wiarygodny klient

7 years ago

It’s lifesaver for this mama!

I have this go to Seat since the beginning of October for my son.. it’s very helpful and useful! I now can clean up without worry about where he is in the house.. he can do the therapies sitting up...

Przeczytaj więcej

Richard

Fireflyfriends - UK

7 years ago

Hi Lauren,

Thanks for your kind feedback. :)

Regards,

Richard,

Recenzje produktów

Data zakupu: 25/09/2018

0

TC

Trusted Customer

8 years ago

Co Trusted Customer sądzi o Fireflyfriends - UK:

Perfecto para las necesidades de Laia nuestra pequeña con PCI.

Richard

Fireflyfriends - UK

8 years ago

Hi There,

Thank you for your kind feedback,

Regards,

Richard =)

Recenzje produktów

Data zakupu: 22/09/2018

0

TC

Trusted Customer

8 years ago

Co Trusted Customer sądzi o Fireflyfriends - UK:

Great services and products

Everything was send quick and complete. They answered extremely fast on any my inquire. Perfect services!

Richard

Fireflyfriends - UK

8 years ago

Hi There,

Thank you for your kind words. We do whatever we can to ensure that the ordering process is simple and the delivery is fast.

Regards,

Richard,

Recenzje produktów

Data zakupu: 31/08/2018

0

TC

Trusted Customer

8 years ago

Co Trusted Customer sądzi o Fireflyfriends - UK:

As always, fast shipping and easy to order! Item was as described and came with a great instruction book that can also be used to track progress. Very helpful.

Richard

Fireflyfriends - UK

8 years ago

Hi Anne,

Thanks for your message. We do what we can to create the best product and best customer experience, it's great to hear that you have positive words for us :)

Regards,

Richard,

Recenzje produktów

Data zakupu: 31/08/2018

0

TC

Trusted Customer

8 years ago

Co Trusted Customer sądzi o Fireflyfriends - UK:

Upsee

Our 2 year old who has cerebral palsy loves his upsee!

Richard

Fireflyfriends - UK

8 years ago

Hi There,

Thank you for your kind words. We do all we can to ensure that all of our products arrive with you as quickly as possible.

Regards,

Richard,

Recenzje produktów

Data zakupu: 30/08/2018

0

Recenzje sprzedawcy Fireflyfriends - UK

BackpackWięcej opinii o tym produkcieWyświetl stronę produktuMakes taking my sons GoTo Seat easier to take out & love the space & all the pockets so no need to take another bag for things he might need on a day trip.

SplashyWięcej opinii o tym produkcieWyświetl stronę produktuNo issues with receiving item

Floor SitterWięcej opinii o tym produkcieWyświetl stronę produktuBought floor sitter for reclining a to go seat 2 and it does not go on now being told I need a offline acct to order a assemble piece for a additional 55$

ScoootWięcej opinii o tym produkcieWyświetl stronę produktuExcellent product - Thank you!

SplashyWięcej opinii o tym produkcieWyświetl stronę produktuPrice was very expensive for splashy

GoTo SeatWięcej opinii o tym produkcieWyświetl stronę produktuI have this go to Seat since the beginning of October for my son.. it’s very helpful and useful! I now can clean up without worry about where he is in the house.. he can do the therapies sitting up...Przeczytaj więcej

PlaypakWięcej opinii o tym produkcieWyświetl stronę produktuPerfecto acabado y seguro

GoTo SeatWięcej opinii o tym produkcieWyświetl stronę produktuIt is very strong support, but not suitable for all kind of chairs...

ScoootWięcej opinii o tym produkcieWyświetl stronę produktuIt is perfect! We loved it before we evem bought it.

Backrest Retro-fitWięcej opinii o tym produkcieWyświetl stronę produktuIt gives a lot of support.

Upsee KitWięcej opinii o tym produkcieWyświetl stronę produktuLove the upsee. My kiddo enjoys seeing the world from a standing position!! Perfect for practicing weight bearing.

Upsee KitWięcej opinii o tym produkcieWyświetl stronę produktuThe upsee is comfortable and esy to put together and comes in a convientient carry bag. My son loves to be in it. Overall very satisfied!

W jaki sposób zbierane są recenzje na Feefo?

Kto może zostawić recenzję na Feefo?

Jak weryfikujemy recenzje?

Jak radzimy sobie z fałszywymi recenzjami?