non existant, thought we were scammed, after a month of waiting only got a reply after posting a negative review. up to that point all communication was ignored.
Product
Fansonline
16 days ago
We’re very sorry to hear about your experience and understand how concerning this must have felt.
Your order was placed as a pre-order item, with an estimated arrival of early June clearly indicated on both the product listing and your order confirmation email. Once stock arrived, your order was dispatched on 9 June and delivered on 12 June.
We can see that two enquiries were submitted through our system, and automated updates were sent in both cases. As we did not receive a follow-up response, the tickets were automatically closed, as this usually indicates the information provided was helpful. However, we understand this may not have fully resolved your concern and apologise for any frustration caused.
We appreciate your feedback and are sorry we did not meet expectations on this occasion, however are happy you are now in receipt of your order and within the initial ETA timeframe advertised for that pre-order 😊.
Recenzje produktów
Product
Fansonline
16 days ago
We’re very sorry to hear about your experience and understand how concerning this must have felt.
Your order was placed as a pre-order item, with an estimated arrival of early June clearly indicated on both the product listing and your order confirmation email. Once stock arrived, your order was dispatched on 9 June and delivered on 12 June.
We can see that two enquiries were submitted through our system, and automated updates were sent in both cases. As we did not receive a follow-up response, the tickets were automatically closed, as this usually indicates the information provided was helpful. However, we understand this may not have fully resolved your concern and apologise for any frustration caused.
We appreciate your feedback and are sorry we did not meet expectations on this occasion, however are happy you are now in receipt of your order and within the initial ETA timeframe advertised for that pre-order 😊.
Super impressed with the speed and efficiency of Fans Online, being in a remote location south of Perth we are use to delays and slow deliveries, our order arrived super quick, packed well and left...
Efficient service, great price and they delivered promptly.
Recenzje produktów
Data zakupu: 19/05/2026
0
Udostępnij
DP
Darren Platt
Zweryfikowano przez Feefo
AUS
21 days ago
Co Darren Platt sądzi o Fansonline:
Easy to deal with and quick postage.
Recenzje produktów
Data zakupu: 22/05/2026
0
Udostępnij
JM
john matthews
Zweryfikowano przez Feefo
AUS
22 days ago
Recenzje produktów
Data zakupu: 05/05/2026
0
Udostępnij
Wiarygodny klient
Zweryfikowano przez Feefo
23 days ago
efficient, timely.
Recenzje produktów
Data zakupu: 06/05/2026
0
Udostępnij
Wiarygodny klient
Zweryfikowano przez Feefo
28 days ago
I reached out to fans online with a query before making my decision to purchase, their response was fantastic, got back to me with a speedy response and answered all my questions. This really helped...
Nasze niezależne nagrody pozwalają wyróżnić najlepsze marki pod względem obsługi klienta. Zwycięzcy są wybierani na podstawie ocen otrzymanych od klientów.
W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.
Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
